G
Guest
I am assisting a user running Windows 2000 with Office 2000. When she tries
to send a job to her default printer memo style she gets message: "You do not
have permission to use the selected printer. If you need access, contact your
network administrator." If another printer is selected it works fine. I open
the message and do a file - print, the print button is greyed out under memo
style but seems to work if Table style is selected. We don't get this
behavior on the other printers. This only happens on certain items and I
think they may be in HTML format. Anyone have any ideas what might be
happening here?
TIA
George
to send a job to her default printer memo style she gets message: "You do not
have permission to use the selected printer. If you need access, contact your
network administrator." If another printer is selected it works fine. I open
the message and do a file - print, the print button is greyed out under memo
style but seems to work if Table style is selected. We don't get this
behavior on the other printers. This only happens on certain items and I
think they may be in HTML format. Anyone have any ideas what might be
happening here?
TIA
George