Try opening WMP,tools,select,search for media files,then select,options
try clicking the hardware tab.Theonly other area,go to run,type:regedi
Expand,HKEY_LOCAL_MACHINE,microsoft,windows,current version,open source path
Look for the cdrw,chk the letter displayed,it needs to be the same as in my computer
if diffrent,highlite the text,edit,modify,change letter.Close out regedit.