McAfee Virus Scan Problem

  • Thread starter Thread starter Lisa
  • Start date Start date
L

Lisa

I just purchased McAfee Viruscan 10 and installed it using the disk. I am
unable to do a virus scan OR register the product because I only get a
partial window (i.e. the product registration window ends with "to provide
updates, you must first"). I cannot see the rest of the window. I cannot
increase the size of the window or move it in any way. Likewise, when I try
to do a virus scan, I do not see the entire window. It ends with "scan for
potentially unwanted" and the rest of the window cannot be seen. I cannot
start the scan because I don't see the Scan bar. My McAfee icon says "Virus
Scan Disabled".
 
From: "Lisa" <[email protected]>

| I just purchased McAfee Viruscan 10 and installed it using the disk. I am
| unable to do a virus scan OR register the product because I only get a
| partial window (i.e. the product registration window ends with "to provide
| updates, you must first"). I cannot see the rest of the window. I cannot
| increase the size of the window or move it in any way. Likewise, when I try
| to do a virus scan, I do not see the entire window. It ends with "scan for
| potentially unwanted" and the rest of the window cannot be seen. I cannot
| start the scan because I don't see the Scan bar. My McAfee icon says "Virus
| Scan Disabled".
|

What is your screen resolution ?

Suggested is 1024 x 768.
 
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