McAfee problem

  • Thread starter Thread starter David
  • Start date Start date
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David

I got a virus yesterday which was not picked up by my scanner somehow.
I sent it to McAfee and they said to download a DAT file and follow the on
screen instructions. This I have done, but when it tries to install the DAT
file tells me I have no qualifying mcafee products. That is not true and I
must have to have sent them the virus in the first place.
Anyone have any ideas as to how to get round the problem?

Thanks
Dave Q
 
From: "David" <[email protected]>

| I got a virus yesterday which was not picked up by my scanner somehow.
| I sent it to McAfee and they said to download a DAT file and follow the on
| screen instructions. This I have done, but when it tries to install the DAT
| file tells me I have no qualifying mcafee products. That is not true and I
| must have to have sent them the virus in the first place.
| Anyone have any ideas as to how to get round the problem?
|
| Thanks
| Dave Q
|

I'll be glad yo help 'ya but...

You left out very important infornmation.

What is your version of McAfee VirusScvan ?

What exactly did mcAfee tell 'ya to download ?
Was it the SuperDAT ?
Was it an EXTRA.DAT ?
 
--
-----
'Is a dream a lie if it don't come true' Bruce Springsteen

David H. Lipman said:
From: "David" <[email protected]>

| I got a virus yesterday which was not picked up by my scanner somehow.
| I sent it to McAfee and they said to download a DAT file and follow the
on
| screen instructions. This I have done, but when it tries to install the
DAT
| file tells me I have no qualifying mcafee products. That is not true and
I
| must have to have sent them the virus in the first place.
| Anyone have any ideas as to how to get round the problem?
|
| Thanks
| Dave Q
|

I'll be glad yo help 'ya but...

You left out very important infornmation.

What is your version of McAfee VirusScvan ?

What exactly did mcAfee tell 'ya to download ?
Was it the SuperDAT ?
Was it an EXTRA.DAT ?

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

McAfee Internet security suite 2006 8.0
Click to expand...

I downloaded the both

SuperDAT and the ExtraDAT just in case.

I checked my fiels and there is no Network associates folder to put the
extraDAT in.

Dave Q
 
From: "David" <[email protected]>

| told me to download from here by inserting the virus name in the box.
|
| https://www.webimmune.net/extra/getextra.aspx
|
| Virus Scan is version 10
|
| virus was js/yamanner@mm
|
| if that helps
|
| Thanks, much appreciated.
| Dave Q

OK. That's better. You have a Retail version of McAfee VirusScan and that is incompatible
with the SuperDAT installer -- sorry.

Download the EXTRA.DAT file from https://www.webimmune.net/extra/getextra.aspx by entering
js/yamanner@mm in the detection name field and clicking on "Add" and the "Get Extra.dat".

Now search for the file SCAN.DAT in the "C:\Program Files\" folder.

When you find the subfolder where SCAN.DAT is located, that is the Engine folder.
On my PC that folder is...
C:\Program Files\Common Files\Network Associates\Engine

Save the file EXTRA.DAT in the same folder where SCAN.DAT is located then reboot your PC.
Upon reboot, your PC will be using the signatures in the EXTRA.DAT and you should perform a
full scan of your computer.



Below is the contents of the referenced EXTRA.DAT file which any McAfee user can Copy and
Paste and subsequently create an EXTRA.DAT file...


155 178 156 179 13 179 199 224 34 106 236 222 108 93 227 214
127 115 192 254 141 49 157 179 242 62 127 184 242 51 20 127
197 241 8 101 218 245 21 66 15 38 141 183 137 49 141 168
242 62 127 184 242 51 20 127 197 241 8 101 218 245 21 199
242 54 127 176 242 50 22 192 204 36 114 179 220 247 90 113
205 226 21 52 138 249 70 122 199 247 76 43 138 224 73 100
136 71 114 178 121 134 167 76 14 48 141 184 123 82 255 147
78 97 248 222 111 19 176 190 112 68 228 221 105 92 250 157
98 67 232 221 37 56 192 210 100 95 196 221 105 86 245 147
48 62 15 182 13 51 141 178 13 39 195 180
16951 256 13535 522 JS/Yamanner@MM

154 178 156 179 13 179 199 224 34 106 236 222 108 93 227 214
127 115 192 254 141 49 157 179 242 62 127 184 242 51 20 127
197 241 8 101 218 245 21 66 15 38 141 183 137 49 141 168
242 62 127 184 242 51 20 127 197 241 8 101 218 245 21 199
242 50 249 114 14 204 140 40 126 204 148 65 26 204 141 98
201 228 79 115 220 171 10 52 199 248 68 121 201 242 21 52
222 247 90 54 121 134 164 76 14 48 141 184 123 82 255 147
78 97 248 222 111 19 176 191 122 90 227 215 98 68 163 220
125 86 227 155 6 126 236 218 97 122 227 215 104 75 173 142
0 177 136 179 13 51 140 179 25 125 138
16844 256 13535 522 JS/Yamanner@MM
 
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