Maxtor does suck.
same thing here. Bought a brand new computer in March 2004 after last one
died from a malignant worm or something.
Couldn't get the hard drive to function after the worm infection, but was
able to salvage the contents of the drive.
The new computer came with a 40G "Maxtor" HD, loaded with my data. Great,
right?
wrong.
here I am today, a year and a few months, and the drive is
DEAD...irretrievable. Everything LOST.
And of course it's out of warranty. So I called Maxtor...not hoping for a
replacement or a "free recovery" or anything like that. I thought maybe
they'd have a policy by which dead drives could be sent back for
evaluation....and possibly, at best, a partial refund or coupon toward
future purchases if it was found that the drive simply "conked out".
What was I told?
"Oh we don't want or need the drive back..and there's nothing we can
do...sorry..."
pathetic, imo.
Horrid. years of data and work gone. Money down the drain for the purchase
and the attempt to repair it...and Maxtor doesn't even want thte drive back.
what a pile of sh$% company, imo.
DB