Maxtor One-Touch III USB Causes Blue Screen System Failure

  • Thread starter Thread starter RAH
  • Start date Start date
R

RAH

I attempted to install a Maxtor One-Touch III USB external drive on a
Dell 9150 with Pentium D and Windows XP Home. All updates. After a
minute or two with the drive powered on, I got a system failure
showing page_fault_in_nonpaged_area. I contacted Maxtor support and
they suggested deleting all the USB drivers and letting Windows
reinstall them. I did, but the only change now was that the system
error reads IRQL_not_less_or_equal.

In attempting to isolate the problem, I took an older Maxtor One-Touch
I drive from my Dell 4150 with Pendium 4 and Windows XP Pro. The
older Maxtor runs perfectly on the Dell 9150 (It was there
previously.) I immediately assumed there was something wrong with the
USB interface in the Maxtor III. However, when I intalled it on the
Dell 4550 it runs fine!!!! Any ideas?

It may have nothing to do with this problem, but I also attempted to
upgrade the XP Home in the 9150 with XP Pro. I get another type of
system failure when Windows first starts to load in the installation
process. The error relates to the pci.sys file.
 
Hi,

As for the error about pci.sys, maybe there is some hardware conflict
with a PCI device you have installed. Perhaps, you need to clear all
PCI slots, and try re-installing the upgrade. Your Maxtor problem also
sounds like a hardware-related issue, but I'm not sure.

Regards,
Steve
www.stkomp.com
 
Back
Top