Maxtor Drive - installation fails

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Guest

I know this question has been asked, and I have read through previous
answers, but I cannot understand all the techie stuff. Can someone provide me
a simple "how to" based on the information below? I apologize in advance for
asking a question that has apparently been answered before.

It appears from my logs that my installation is failing due to Maxtor Hard
Drive issues. I have a maxtor 6L100P0 drive broken into 2 partitions (C:
drive and H: drive - both with XP Home SP2 on them) I am running install from
a copy of the MS supplied install disk that I copied to my local C: drive.
If I select the option to upgrade my install fails. I then selected the
clean install option and found the ability to add drivers. However, when I
do, no drivers are found (the box to show only compatible drivers is
checked). When I uncheck, a list of files appears (.inf and .drv files). Do
I simply select one of these and if so, which one? After I do this, can I
close the installation and go back to upgrade or must I do a clean install.
I really want to do an upgrade to avoid having to reinstall lots of programs.


Again, if at all possible, could someone provide a simple (at least as
simple as can be given that nothing seems simple these days) step by step
guide to accomplish the install?

Thanks again in advance for whatever help you can be. I would gladly supply
my install logs if any one needs them to answer my questions.

Len
 
You can't upgrade from booting the dvd or from a copy on the hard drive. To
upgrade you have to insert the dvd or run setup from within XP. And you
don't say what drivers you're trying to install.
 
I ran the install from within XP. I ran it both directly from the CD ROM and
from a copy on my hard drive. Same result either way. I am trying to
install the maxtor hard drive drivers from the Maxtor CD that came with the
hard drive that I purchased about 3 months ago.
 
Hard drives don't need drivers .. the only drivers you might have got on the
maxtor cd are ones to fool old OS's like win95/98 and old motherboards into
accepting larger drives than those old boards and OS's can handle. (I really
hope you didnt originally install those "disk manager" drivers if your
system is relatively new.) The drivers that Vista might be searching for are
motherboard drivers if your hard drivers are on a raid / sata / pata
controller or other chipset drivers for your motherboard that Vista isn't
recognizing. You might try running the maxblast diagnostic software on the
maxtor cd to check the hard drive to make sure it hasn't got any problems. I
think the maxtor cd should be bootable and give the option to run maxblast
but I'm not sure, I've never got a cd with any of my maxtor drives.
 
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