master reboot

  • Thread starter Thread starter Lucy Davies
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Lucy Davies

i have a kernel 32 error and have been told that i need to master reboot xp
and start from scratch. is this right and also if so is there an easy way of
backing up all my files? thanks lucy x
 
Who gave you the phrase "Master Boot"? Ask whoever
gave you that what it means, because it's not
meaningful in Microsoft lingo. If they meant Cold
Boot, that simply means to Shut Down and then actually
turn off power (pull the plugs) from the computer and
all its peripherals. Leave it powered down for at
least 30 seconds and then start it all up again. A
"Warm Boot" would be what's called Restart in the
turn-off menu.

If you never turn that computer off, then it probably
means to do a cold boot: Shut down, cool down, and
then start everythiung up fresh. If you normally turn
it off periodically though, then it mean s sometnhing
else whichn isn't very good if it came from a so-called
professional in the business. IMO anyway.

Pop


message | i have a kernel 32 error and have been told that i
need to master reboot xp
| and start from scratch. is this right and also if so
is there an easy way of
| backing up all my files? thanks lucy x
|
|
 
thanks... i was actually told about the master boot by a pc service call
engineer who said that i would have to do a full system restore to get rid
of the kernel 32 error.. would this make a difference to my broadband
connection tho? thanks lucy x
 
Lucy Davies said:
thanks... i was actually told about the master boot by a pc service call
engineer who said that i would have to do a full system restore to get rid
of the kernel 32 error.. would this make a difference to my broadband
connection tho? thanks lucy x
Click to expand...

I think you need to find a technician (PC Service Call Engineer sounds like
a mighty fancy title with nothing much behind it, by the way) who can
communicate a bit better. If he means that you should use whatever system
restore disks you have to return you to the "factory new" condition, you
would lose everything on the computer that wasn't there at the very
beginning, including whatever software or settings you had for your
broadband.

If he's talking about "system restore" that's included in Windows, then it's
a whole other idea.

Best bet might be to find a competent local technician and have them repair
the computer for you in a way that won't mess up your settings or lose your
data.
 
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