Mass storage problem

  • Thread starter Thread starter DJ-Ryan
  • Start date Start date
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DJ-Ryan

Hello All...

I come to MS after trying to work with Gateway several times on this
issue but they tell me its a Vista issue and not their problem.
GREAT!!


Anyways...a couple months ago I purchased a Gateway MT3705 laptop
which came with Vista home premium. I used an external powered LaCie
USB hard drive on my desktop for backups and figured that would be a
good way to move some data around. However I learned that after a
couple minutes or even sometimes when I plugged in the drive to my
laptop I would get the message that this device can perform faster on
USB 2. Or if the drive was already plugged in and copying files the
drive would disconnect as a USB 2 device and reconnect as USB 1.1
thus
slowing down everything to a crawl and causing problems with a data
copy. So just to make sure it wasn't some weird HD error with vista I
ordered a brand new usb memory stick (1 GB) and experienced the exact
same problem! Now I am to the point where I NEED to start using some
external storage for backups and other stuff however when I plug in
my
new WD passport drive I bought today I once again am experiencing the
same issue. All of these drives will work fine on my desktop running
XP Pro but the minute I try using them on my laptop they are flakey.


Does anyone have any suggestions other than trying to down grade this
laptop to XP? I have also tried different USB cables if they were
being used.


Thanks!
Ryan
 
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