MapleStory/PC Shutdown Error

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  • Start date Start date
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Guest

Hi, hope someone can help me out.. Got the following error messgae when I
shutdown or reboot my PC after MapleStory installation yesterday

The instruction at "0x011cae58" referenced memory at "0x7c90e1aa".The memory
could not be "written".

Click Ok to Terminate the Program.

After I clicked OK, the system re-boot normally. However, once I played
Maplestory online again, then the next tiime the system is re-booted, same
error message again. My OS is WIN XP SP2. MapleStory is the latest version
with the patch
 
Hi Allen,

Let's try some basic troubleshooting. If the problem still persists
please post back and we'll try some more steps. Good luck! :-)

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using this utility: http://www.mlin.net/StartupCPL.shtml
or this method: http://www.pacs-portal.co.uk/startup_content.php

You can lookup what a program does before you disable it here:
http://www.sysinfo.org/startuplist.php

2. Run a virus scan at: http://housecall.antivirus.com and then
install MS AntiSpyware from: www.microsoft.com/spyware to
remove any Spyware or Adware which could clog up your PC.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

4. Go to the Windows Update site for everything under Critical and
Recommended: http://windowsupdate.microsoft.com Some games
require a patch: http://www.avault.com/pcrl/patches_list.asp?letter=a

5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at: http://mvps.org/nibblesnbits/Video.html

--
Cheers, Windows_XP_MVP_Shell/User
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Allen Wrote:
=================
| Hi, hope someone can help me out.. Got the following error messgae when I
| shutdown or reboot my PC after MapleStory installation yesterday
|
| The instruction at "0x011cae58" referenced memory at "0x7c90e1aa".The memory
| could not be "written".
|
| Click Ok to Terminate the Program.
|
| After I clicked OK, the system re-boot normally. However, once I played
| Maplestory online again, then the next tiime the system is re-booted, same
| error message again. My OS is WIN XP SP2. MapleStory is the latest version
| with the patch
 
Thanks Jimmy.. Since the posting of my question, I had re-installed
Maplestory and now I have a different error message when I shut down the
system.

wuauclt.exe Application error

The instruction at "0x370013e8" referenced memory at "0x7c801d77".The memory
could not be "written".

Click Ok to Terminate the Program."

I am not sure whether this is related to Windows Update program (wuauclt.exe
seems to be an application for Windos update) or it is related to the
Maplestory game recently installed Or a conflict among the two. After the
machine is re-started, if the Maplestory game is not played, it can be shut
down/re-boot normally. Any idea what might went wrong here.

I have done a complete virus check with McAfee and also all spyware check
and machines came out clean. Also, this error message occurs on both of my
machines that had Maplestory installed recently. Both arr running WIN XP
SP2. Will gameGuard be a problem here as I heard gameGuard is running at
the background even if the game is closed until system is re-started.

Thanks
Allen
 
Hi Allen,

I have to concur, this could be a gameguard issue...
http://www.wilderssecurity.com/showthread.php?t=136414
and
http://www.google.ca/search?hl=en&q=tasks+gameguard
both have very interesting facts about that process.

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Allen Wrote:
=================
| Thanks Jimmy.. Since the posting of my question, I had re-installed
| Maplestory and now I have a different error message when I shut down the
| system.
|
| wuauclt.exe Application error
|
| The instruction at "0x370013e8" referenced memory at "0x7c801d77".The memory
| could not be "written".
|
| Click Ok to Terminate the Program."
|
| I am not sure whether this is related to Windows Update program (wuauclt.exe
| seems to be an application for Windos update) or it is related to the
| Maplestory game recently installed Or a conflict among the two. After the
| machine is re-started, if the Maplestory game is not played, it can be shut
| down/re-boot normally. Any idea what might went wrong here.
|
| I have done a complete virus check with McAfee and also all spyware check
| and machines came out clean. Also, this error message occurs on both of my
| machines that had Maplestory installed recently. Both arr running WIN XP
| SP2. Will gameGuard be a problem here as I heard gameGuard is running at
| the background even if the game is closed until system is re-started.
|
| Thanks
| Allen
|
| "Jimmy S." wrote:
|
|| Hi Allen,
||
|| Let's try some basic troubleshooting. If the problem still persists
|| please post back and we'll try some more steps. Good luck! :-)
||
|| 1. To see if it's a software conflict: Temporarily disable Startup
|| programs one at a time, starting with Firewall, Antivirus, and ad
|| blockers using this utility: http://www.mlin.net/StartupCPL.shtml
|| or this method: http://www.pacs-portal.co.uk/startup_content.php
||
|| You can lookup what a program does before you disable it here:
|| http://www.sysinfo.org/startuplist.php
||
|| 2. Run a virus scan at: http://housecall.antivirus.com and then
|| install MS AntiSpyware from: www.microsoft.com/spyware to
|| remove any Spyware or Adware which could clog up your PC.
||
|| 3. Click My Computer / Rightclick the Drive & Choose Properties
|| / Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
|| the "Error-Checking" and "Defragmentation" utilities.
||
|| 4. Go to the Windows Update site for everything under Critical and
|| Recommended: http://windowsupdate.microsoft.com Some games
|| require a patch: http://www.avault.com/pcrl/patches_list.asp?letter=a
||
|| 5. Update DirectX and your Chipset, Sound, &Video Drivers:
|| For all Video / DirectX / Game and Hardware Issues, I have a
|| Checklist of Solutions at: http://mvps.org/nibblesnbits/Video.html
||
|| --
|| Cheers, Windows_XP_MVP_Shell/User
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| Allen Wrote:
|| =================
||| Hi, hope someone can help me out.. Got the following error messgae when I
||| shutdown or reboot my PC after MapleStory installation yesterday
|||
||| The instruction at "0x011cae58" referenced memory at "0x7c90e1aa".The memory
||| could not be "written".
|||
||| Click Ok to Terminate the Program.
|||
||| After I clicked OK, the system re-boot normally. However, once I played
||| Maplestory online again, then the next tiime the system is re-booted, same
||| error message again. My OS is WIN XP SP2. MapleStory is the latest version
||| with the patch
 
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