MAPISRVR and gapi.dll with MSExcel

  • Thread starter Thread starter Terri Creagh
  • Start date Start date
T

Terri Creagh

This is a follow-up to my previous message with additional information.



I have an urgent problem! All of a sudden, when I opened MSExcel 2000, it
tried to open many, many files, one right after the other, without regard to
the file format. It also kept giving a "format is not valid" message with
every document. I am running Windows 2000 and Microsoft Office 2000 Small
Business (version 9.0.3822) on a Dell Dimension 8100 with lots of RAM and
lots of conventional memory. This computer is not networked. My firewall
is ZoneAlarm and I have Norton Antivirus. MS Office 2000 was pre-installed
by Dell, I have tried re-installing MSOffice 2000, but that did not fix the
problem. I am unable to get into Excel to change any options, because every
time I open it, it just begins opening one file after another and does not
give me the opportunity to change settings.



When I ran Norton Utilities to try to fix the problem, I got the following
message:



"C:\WINNT\SYSTEM32\MAPISRVR.EXE" cannot access a necessary file "gapi32.dll"
"gapi32.dll" might be located on a removable drive, a non-visible volume
such as an NTFS drive, or on a network. .you might need to reinstall
"C:\WINNT\SYSTEM32\MAPISRVR.EXE".



I can in fact locate "gapi32.dll" in the folder "C:\Program Files\Common
Files\System\Mapi\1033\NT", but I cannot find the file "MAPISRVR.EXE" on my
computer, so I guess it does need to be re-installed, but how can I do
that?. I don't know whether this latter problem is related to my MSExcel
problem, but I must assume they are related since they seem to have occurred
at roughly the same time.



I am sending this message to several newsgroups, because I am not sure which
application(s) is the source of these problems. I would appreciate any help
or advice anyone can offer. Thank you.
 
Ask them in one of the office or excel groups.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| This is a follow-up to my previous message with additional information.
|
|
|
| I have an urgent problem! All of a sudden, when I opened MSExcel 2000, it
| tried to open many, many files, one right after the other, without regard
to
| the file format. It also kept giving a "format is not valid" message with
| every document. I am running Windows 2000 and Microsoft Office 2000 Small
| Business (version 9.0.3822) on a Dell Dimension 8100 with lots of RAM and
| lots of conventional memory. This computer is not networked. My firewall
| is ZoneAlarm and I have Norton Antivirus. MS Office 2000 was
pre-installed
| by Dell, I have tried re-installing MSOffice 2000, but that did not fix
the
| problem. I am unable to get into Excel to change any options, because
every
| time I open it, it just begins opening one file after another and does not
| give me the opportunity to change settings.
|
|
|
| When I ran Norton Utilities to try to fix the problem, I got the following
| message:
|
|
|
| "C:\WINNT\SYSTEM32\MAPISRVR.EXE" cannot access a necessary file
"gapi32.dll"
| "gapi32.dll" might be located on a removable drive, a non-visible volume
| such as an NTFS drive, or on a network. .you might need to reinstall
| "C:\WINNT\SYSTEM32\MAPISRVR.EXE".
|
|
|
| I can in fact locate "gapi32.dll" in the folder "C:\Program Files\Common
| Files\System\Mapi\1033\NT", but I cannot find the file "MAPISRVR.EXE" on
my
| computer, so I guess it does need to be re-installed, but how can I do
| that?. I don't know whether this latter problem is related to my MSExcel
| problem, but I must assume they are related since they seem to have
occurred
| at roughly the same time.
|
|
|
| I am sending this message to several newsgroups, because I am not sure
which
| application(s) is the source of these problems. I would appreciate any
help
| or advice anyone can offer. Thank you.
|
|
 
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