Mapi failure error message

  • Thread starter Thread starter DonnaO
  • Start date Start date
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DonnaO

I have a new laptop with Windows 7. I use Office 2007 professional version.
I am unable to use the 'send as attachment' option in any of the
applications. Outlook is my default for sending mail in the Tools and
Options settings in Internet Explorer. I see one of 2 messages - MAPi
failure error or sometimes a request to close Outlook and try again when I
try to open an Outlook message from an application. Don't know if it's
related, but every time I open Outlook I get a message box asking if I want
to allow Outlook to make changes to the hard drive. I always say yes. Any
helpful advice appreciated..
 
You probably have an add-in installed which is causing this.
Which ones are listed at;
Tools-> Trust Center-> sections Add-ins

You can troubleshoot them by disabling them all and then see if the issue is
still there. If not, enable them one by one to find the culprit. For details
see;
http://www.msoutlook.info/question/88
 
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