Malfunctioning of Windows 2000 Professional

  • Thread starter Thread starter hac
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hac

From: Hellenic Auditing Company AE <[email protected]>

For a few weeks now, all our laptops, which run Windows
2000 Professional, on attempting to connect to the
internet, generate the following message “Svchost.exe”,
after which no Microsoft Office program will run.

We attempted to delete Svchost.exe (located at
C:\WINNT\SYSTEM 32) but we are unable to, getting the
message “Error Deleting File or Folder / Cannot delete
SVCHOST: Access is denied. The source file may be in use”.

Any help you can give us in dealing with this problem will
be appreciated. (To facilitate the processing of this
enquiry we give you the serial number of the O/S: CHQ29 –
JB8P8 – JG4QV – GP73G – MXW9T).

Regards,


Hellenic Auditing Company AE
 
From: Hellenic Auditing Company AE <[email protected]>

For a few weeks now, all our laptops, which run Windows
2000 Professional, on attempting to connect to the
internet, generate the following message “Svchost.exe”,
after which no Microsoft Office program will run.

We attempted to delete Svchost.exe (located at
C:\WINNT\SYSTEM 32) but we are unable to, getting the
message “Error Deleting File or Folder / Cannot delete
SVCHOST: Access is denied. The source file may be in use”.
Click to expand...

Never delete anything in the system directories!!!! If you delete the
indicated file, you mess up the system, so don't even think of doing so. It's
a good think W2K prevented you from deleting it.

It's obvious svchost.exe is not doing what it is supposed to do. That means
it is corrupted (unlikely, since you have the same problem on all your
laptops), or that something is interfering with its work. If you regularly
connect the laptop to a network, it could be that a virus has infected the
network, and all your laptops. There are other possibilities, but that's
where I would start.

You don't sound very knowledgeable - not that I'm much more knowledgeable
than you, but I do know that you don't try to delete a file just because its
name shows up in an error message. :-) If the virus scan and clean operation
fails, IMO you need to get paid help. Hire a reliable technician or service
company, and lay the problem on them.

Of course someone on this NG may have a simple magic fix, but somehow I doubt
it.

Good luck.
 
Sounds like MSBLASTER. Visit Symantec web site for particulars and make
sure you have installed "blaster" patch from Microsoft.
 
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