Malfunction on start/help & support

  • Thread starter Thread starter Peter
  • Start date Start date
P

Peter

The link there goes to an "undefined" blank page, but the regular link I use
from Control Panel works fine. Weird! Way to correct??
 
Peter,

Open Registry Editor and navigate to:

[HKEY_CLASSES_ROOT\CLSID\{2559a1f1-21d7-11d4-bdaf-00c04f60b9f0}]

Post the contents of this branch.

And, refer to the checkpoints at:
http://www.kellys-korner-xp.com/top10faqs.htm
"Why doesn't Help and Support Work"

--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

AumHa VSOP: http://www.aumha.org

"Peter" <r2d2 at cesmail dot net> wrote in message The link there goes to an "undefined" blank page, but the regular link I use
from Control Panel works fine. Weird! Way to correct??
 
Sorry Ramesh, but there are entries under that PLUS - defaulticon,
inprocserver32, +instance and +shellex (latter with sub folders) what
content exactly do you want?
Peter,

Open Registry Editor and navigate to:

[HKEY_CLASSES_ROOT\CLSID\{2559a1f1-21d7-11d4-bdaf-00c04f60b9f0}]

Post the contents of this branch.

And, refer to the checkpoints at:
http://www.kellys-korner-xp.com/top10faqs.htm
"Why doesn't Help and Support Work"

--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

AumHa VSOP: http://www.aumha.org

"Peter" <r2d2 at cesmail dot net> wrote in message
The link there goes to an "undefined" blank page, but the regular link I use
from Control Panel works fine. Weird! Way to correct??
 
This pc, by the way, is driving me nuts. It makes up it's own mind every
day what will, or will not, work. My usual "remote assistance" friend is
away....aaaagh LOL
 
Great, I followed Kelly's advice now I can't even open the center....I get
nothing at all
Peter said:
This pc, by the way, is driving me nuts. It makes up it's own mind every
day what will, or will not, work. My usual "remote assistance" friend is
away....aaaagh LOL
Peter said:
Sorry Ramesh, but there are entries under that PLUS - defaulticon,
inprocserver32, +instance and +shellex (latter with sub folders) what
content exactly do you want?
Peter,

Open Registry Editor and navigate to:

[HKEY_CLASSES_ROOT\CLSID\{2559a1f1-21d7-11d4-bdaf-00c04f60b9f0}]

Post the contents of this branch.

And, refer to the checkpoints at:
http://www.kellys-korner-xp.com/top10faqs.htm
"Why doesn't Help and Support Work"

--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

AumHa VSOP: http://www.aumha.org

"Peter" <r2d2 at cesmail dot net> wrote in message
The link there goes to an "undefined" blank page, but the regular link I use
from Control Panel works fine. Weird! Way to correct??
 
Oops yes it is - sorry!
Peter said:
Great, I followed Kelly's advice now I can't even open the center....I get
nothing at all
Peter said:
This pc, by the way, is driving me nuts. It makes up it's own mind every
day what will, or will not, work. My usual "remote assistance" friend is
away....aaaagh LOL
Peter said:
Sorry Ramesh, but there are entries under that PLUS - defaulticon,
inprocserver32, +instance and +shellex (latter with sub folders) what
content exactly do you want?
Peter,

Open Registry Editor and navigate to:

[HKEY_CLASSES_ROOT\CLSID\{2559a1f1-21d7-11d4-bdaf-00c04f60b9f0}]

Post the contents of this branch.

And, refer to the checkpoints at:
http://www.kellys-korner-xp.com/top10faqs.htm
"Why doesn't Help and Support Work"

--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

AumHa VSOP: http://www.aumha.org

"Peter" <r2d2 at cesmail dot net> wrote in message
The link there goes to an "undefined" blank page, but the regular link
I
use
from Control Panel works fine. Weird! Way to correct??
 
Ramesh - it seems to have just started working!! I'm shaking my head at
this point! Thanks v.m.
Peter said:
Oops yes it is - sorry!
Peter said:
Great, I followed Kelly's advice now I can't even open the center....I get
nothing at all
Peter said:
This pc, by the way, is driving me nuts. It makes up it's own mind every
day what will, or will not, work. My usual "remote assistance" friend is
away....aaaagh LOL
"Peter" <r2d2 at cesmail dot net> wrote in message
Sorry Ramesh, but there are entries under that PLUS - defaulticon,
inprocserver32, +instance and +shellex (latter with sub folders) what
content exactly do you want?
Peter,

Open Registry Editor and navigate to:

[HKEY_CLASSES_ROOT\CLSID\{2559a1f1-21d7-11d4-bdaf-00c04f60b9f0}]

Post the contents of this branch.

And, refer to the checkpoints at:
http://www.kellys-korner-xp.com/top10faqs.htm
"Why doesn't Help and Support Work"

--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

AumHa VSOP: http://www.aumha.org

"Peter" <r2d2 at cesmail dot net> wrote in message
The link there goes to an "undefined" blank page, but the regular
link
 
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