A
Andrew Veitch
Logical Progression announce the release of MailManager 1.0 the open
source email management system.
According the Jupiter Research customer service emails will rise from
1 billion a year to 3.3 billion by 2008. Companies, particularly
smaller businesses are finding it increasingly difficult to deal with
the increasing volumes. With MailManager companies can be sure that:
* Email goes to the right person
* Incoming messages will be prioritized
* Service level targets will be met
* Standard reply templates will speed up replies
* Managers can track performance
MailManager is available on Windows, Linux and Unix. There is also a
hosted service for organizations that don't want the hassle of running
their own servers.
"MailManager is EXACTLY what we were looking for and has really solved
our problem of managing email from thousands of users and sharing the
workload among our small, distributed staff," says Jeremy Bencken of
ApartmentRatings.com.
"MailManager has simplified management of our sales and support
email," said George Donnelly of Zettai.net. "We now spend less time
fiddling with the technology and are able to respond more quickly to
our clients. Searching and classifying our old email is now
effortless."
Andrew Veitch, CEO of Logical Progression used a presentation at the
Euro Python conference, Gothenburg to thank the community. "Over the
last eleven months we've have had 65 feature suggestions and over 100
bug reports and technical contributions. MailManager 1.0 would not
have been possible without the help from our global community."
Logical Progression particularly wish to thank Zettai.net who have
funded the development of some new features which will appear in the
next version.
The MailManager hosted service is at:
http://www.logicalware.net
Open source portal:
http://mailmanager.sourceforge.net
The open source product is available for Windows, Mac OS X, Linux and
Un*x.
source email management system.
According the Jupiter Research customer service emails will rise from
1 billion a year to 3.3 billion by 2008. Companies, particularly
smaller businesses are finding it increasingly difficult to deal with
the increasing volumes. With MailManager companies can be sure that:
* Email goes to the right person
* Incoming messages will be prioritized
* Service level targets will be met
* Standard reply templates will speed up replies
* Managers can track performance
MailManager is available on Windows, Linux and Unix. There is also a
hosted service for organizations that don't want the hassle of running
their own servers.
"MailManager is EXACTLY what we were looking for and has really solved
our problem of managing email from thousands of users and sharing the
workload among our small, distributed staff," says Jeremy Bencken of
ApartmentRatings.com.
"MailManager has simplified management of our sales and support
email," said George Donnelly of Zettai.net. "We now spend less time
fiddling with the technology and are able to respond more quickly to
our clients. Searching and classifying our old email is now
effortless."
Andrew Veitch, CEO of Logical Progression used a presentation at the
Euro Python conference, Gothenburg to thank the community. "Over the
last eleven months we've have had 65 feature suggestions and over 100
bug reports and technical contributions. MailManager 1.0 would not
have been possible without the help from our global community."
Logical Progression particularly wish to thank Zettai.net who have
funded the development of some new features which will appear in the
next version.
The MailManager hosted service is at:
http://www.logicalware.net
Open source portal:
http://mailmanager.sourceforge.net
The open source product is available for Windows, Mac OS X, Linux and
Un*x.