Mail won't send...goes into 'outbox'.

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Guest

I installed "Office for Students and Teachers". Everything works, except for one thing. When sending e-mail, it goes into 'outbox' but does not send.
I can receive e-mail fine...and I can forward e-mail---but I cannot send it.....instead it just sits in the outbox.

Any suggestions?
 
What Outlook version and mail account type? What connection type? What is
your offline status?
--
Russ Valentine
[MVP-Outlook]
Larry said:
I installed "Office for Students and Teachers". Everything works, except
Click to expand...
for one thing. When sending e-mail, it goes into 'outbox' but does not
send.
I can receive e-mail fine...and I can forward e-mail---but I cannot send
Click to expand...
it.....instead it just sits in the outbox.
 
Operating system is Windows X
Outlook version is Outlook 2003 ver 11.5608.560
All outlook functions are enable
Connection type is Cable Mode
How do I determine the off-line status? Outlook is currently on-line.

One other thing is that I can either forward or reply to a message and it gets sent. If I start a new message it goes to the outbox and sits there

----- Russ Valentine [MVP-Outlook] wrote: ----

What Outlook version and mail account type? What connection type? What i
your offline status
-
Russ Valentin
[MVP-Outlook
Larry said:
I installed "Office for Students and Teachers". Everything works, excep
Click to expand...
for one thing. When sending e-mail, it goes into 'outbox' but does no
send
I can receive e-mail fine...and I can forward e-mail---but I cannot sen
Click to expand...
it.....instead it just sits in the outbox
 
Hey Larry, Try going to tools, select options, then mail delivery. There's an option to send mail be sure that it's checked.
 
After much frustration, I have figured out the proplem. In order to correctly send mail, it appears that the POP/STMP account needs to be the "default" or first account on the list when you go into tools / email accounts. For some reason forwarding and replying will work if it is not the default, but a new message will not. Thanks for all the input.
 
We're not getting anywhere. Let's try again. Mail account type? (e.g.,
Exchange Server, HTTP, POP/SMTP)
Connection type? (e.g., LAN, Phone Line, Third Party dialer)
--
Russ Valentine
[MVP-Outlook]
Larry said:
Operating system is Windows XP
Outlook version is Outlook 2003 ver 11.5608.5606
All outlook functions are enabled
Connection type is Cable Modem
How do I determine the off-line status? Outlook is currently on-line.

One other thing is that I can either forward or reply to a message and it
Click to expand...
gets sent. If I start a new message it goes to the outbox and sits there.
----- Russ Valentine [MVP-Outlook] wrote: -----

What Outlook version and mail account type? What connection type? What is
your offline status?
--
Russ Valentine
[MVP-Outlook]
Larry said:
I installed "Office for Students and Teachers". Everything works,
Click to expand...
except
for one thing. When sending e-mail, it goes into 'outbox' but does not
send.
I can receive e-mail fine...and I can forward e-mail---but I cannot
Click to expand...
send
it.....instead it just sits in the outbox.
Click to expand...
 
What other type of accounts do you have? You should be able to send
regardless of whether the POP3 account is the default account?

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


Larry said:
After much frustration, I have figured out the proplem. In order to
Click to expand...
correctly send mail, it appears that the POP/STMP account needs to be the
"default" or first account on the list when you go into tools / email
accounts. For some reason forwarding and replying will work if it is not
the default, but a new message will not. Thanks for all the input.
 
I am running Microsoft Outlook 2000 SP-3 and I am also having this problem. I must use Outlook Express to send mail.
 
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