mail on server, but not coming through WM

  • Thread starter Thread starter Kelly
  • Start date Start date
K

Kelly

Just got a new computer (Vista) set up Windows Mail, worked fine past couple
of days then today no e-mails have come through, very unusual, so I checked
my server and there were several on the server. I have poked around behind
the scenes on WM to no avail...anyone have any thoughts on what I could do
please?
Thanks a bunch,
Kelly
 
Is there anyone who might be able to help me? Could this be a server issue or
a Windows Mail issue...?
 
Pick one: (a) You haven't received any messages in WinMail today; (b)
Messages arrive but you can't see/find them, or (c) You get an error message
when you attempt to receive messages? (If the latter, post the
complete/verbatim error message.)

Do you access the same email account in another Mail Client (e.g., Outlook
or Outlook Express or Windows Live Mail on another computer)?
 
Thnak you PA Bear,

I haven't received any messages in WinMail today;

I do not have any other e-mail clients set up, although I am thinking of
figuring out how to disable Win Mail (they do not make that easy at all) and
go back to Outlook which I have used for years...just thought i'd try Win
Mail...guess I shouldn't changed what was working well.

Thanks
Kel
 
That's not usual. Normally by now people would be asking if Kelly's AV is
configured to scan in-coming e-mails.
t-4-2
 
Go back to your inbox on the webmail page & double-check the date &
timestamp of the "missing" messages and confirm that they were indeed
received within the last 12-24 hours or so.

While you're there, see if one or more of the "missing" messages is a HUGE
size (i.e., the message has a very large attachment)?

Back in Windows Mail, send a message From yourself To yourself as a test,
then see if it downloads into Windows Mail after an appropriate interval.

If it doesn't, check to see if it's in the inbox on the webmail page.

PS: Is it a (e-mail address removed) or (e-mail address removed) account by any chance?
 
Perhaps I misunderstand you, but probably it is so easy to disable Windows
Mail that you don't see it and therefore think it is difficult..
 
Sam,

That could very well be the case...do you have any suggestions? I went to
default programs and wanted to uncheck it as default, but it won't let me do
that, so I wonder if there is another way to go about it?

Thanks everyone for your suggestions, I am looking into all of them.
Kel
 
I am not sure I understand, but if I do, then you went to the wrong place.

I think you need to first install Outlook if you intend to use it. My guess
is that the Outlook setup will do most of what you are trying to do. If WM
is starting automatically, then you need to undo that. You could also go to
the WM options and unselect the option to automatically check for messages
periodically. For each account, you could unselect the option to include the
account when the account is checked for new mail, or you could just delete
the account in WM.
 
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