Mail not sending

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Guest

I am using Windows mail and have not had any problems with my mail until I
clicked on someone's email address. This opened Outlook and asked me to
configure my mail and asked if I wanted to upgrade from Windows Mail. I went
ahead and configured the mail. However, the mail wouldn't send and this error
message came up "Your server has unexpectedly terminated the connection.
Possible causes for this include server problems, network problems, or a long
period of inactivity. Subject 'does it work?', Account: 'Yahoo Mail', Server:
'smtp.mail.yahoo.co.uk', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800CCC0F". I tried to send the message through Windows Mail and
still the same happened. I have now removed my account from Outlook and there
is still no difference. I'm stuck.
 
I had the same problem, so I checked the Yahoo Mail Help page and changed
the ports & other info just as they had listed, and everything works fine
now. Hope this will help you, Skye
 
Do you know where to find this information in Yahoo help - I'm not too great
at this?

Thanks
Heather
 
Are you getting the exact same error message in Windows Mail as
the Outlook error message listed below?
Make sure your antivirus program is NOT configured to scan email.

Gary VanderMolen
 
Yahoo Help can't help you since you don't have Yahoo mail.
I replied to your original post about 5 minutes ago.

Gary VanderMolen
 
hevghirl said:
I am using Windows mail and have not had any problems with my mail until I
clicked on someone's email address. This opened Outlook and asked me to
configure my mail and asked if I wanted to upgrade from Windows Mail. I
went
ahead and configured the mail. However, the mail wouldn't send and this
error
message came up "Your server has unexpectedly terminated the connection.
Possible causes for this include server problems, network problems, or a
long
period of inactivity. Subject 'does it work?', Account: 'Yahoo Mail',
Server:
'smtp.mail.yahoo.co.uk', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800CCC0F". I tried to send the message through Windows Mail and
still the same happened. I have now removed my account from Outlook and
there
is still no difference. I'm stuck.

1. Go to the Vista start menu and type cmd
2. The search results will display a program titled cmd
3. Right-click on the link and select "Run as administrator"
4. type "netsh interface tcp set global autotuning=disabled" without
the quotation marks
5. Test your POP account and see if you can now download your mail.
6. If nothing changes, re-enable the autotuning feature by typing
"netsh interface tcp set global autotuning=normal"

Also, this is often caused by an anti-spam program or an anti-virus set to
scan email.
Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names in
WinMail.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPOR...6d4e006aaa94/4ba5fc8ef939c44c88256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPOR...85256edd00478dbd?OpenDocument&src=bar_sch_nam

See also
http://help.expedient.com/mailnews/norton_antivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.
 
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