Mail & Newsgroups

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Just bought a new pc with Vista Home Premium and I am having trouble with the
email / newsgroups. After about 20 downloads in a newsgroups, the area where
the image would be just has the outline of the image box. The only way
around this is to restart the computer and then again it will start up. If I
don't restart right away, the entire windows mail page just goes black and
there is nothing. Also if you go to save a picture after this happens, all
you see is the outline of the save dialog box and everything that is on the
screen under that shows thru. I have gone round and round with Dell "tech
support" and they have told me that they can no longer help me. The pc is 2
months old. I called Microsoft and they said that it is Dell's problem.
Does anyone know anything about this?
Thanks
Pat
 
Make sure you are not using incompatible third party security
software. Windows Mail is not compatible with most McAfee
or Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
 
Pat said:
Just bought a new pc with Vista Home Premium and I am having trouble with
the
email / newsgroups. After about 20 downloads in a newsgroups, the area
where
the image would be just has the outline of the image box. The only way
around this is to restart the computer and then again it will start up.
If I
don't restart right away, the entire windows mail page just goes black and
there is nothing. Also if you go to save a picture after this happens,
all
you see is the outline of the save dialog box and everything that is on
the
screen under that shows thru. I have gone round and round with Dell "tech
support" and they have told me that they can no longer help me. The pc is
2
months old. I called Microsoft and they said that it is Dell's problem.
Click to expand...

Several possibilities:
The sender may not have actually included the picture.
The "picture" may actually be a link to a picture on the Web. In tools |
Options | Security uncheck the option to Block images and other external
content.
 
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