Mail Merging to Email

[Cathy C]

We have tried three different mail merges to email and
they appear to be working, but there's no sign of them in
Sent Items, nor are they being received by anyone. We have
tried both by selecting contacts in Outlook, then doing a
mail merge from there, as well as using the Mail Merge
Wizard in Word and going from that direction. They're not
showing up in the Exchange Server Queue or Message
Tracking on the server. (individual messages do) We're
doing our own SMTP service. Any ideas about why these
aren't going out?

Thanks,
Cathy

 

[Russ Valentine [MVP-Outlook]]

Not so far. List the precise steps you are using and what happens.