I am using Vista Business and Office Enterprise 2007 with Business Contact
Manager.
I have populated the BCM Contacts folder with 900 odd items via the Import
from Outlook Contacts option.
I open Word and select Mailings, Start Mail Merge, Step By Step Wizard.
I choose Letters then Next: Starting document.
I select Use the current document then Next: Select Recipients
I select Select from outlook contacts then choose contacts folder.
The timer displays for a short time and Word closes.
I do not receive any error messages. Checking Task manager shows that Word
is not running.
I have "repaired" the Office installation.
I have run BCM, Database Tools, Manage Database, Check for Errors.
Any other suggestions welcome.
Russ Valentine said:
Suggest posting some actual information such as precise steps used,
precise
configuration of your Outlook Address Book, Event viewer information and
confirmation that your Outlook and Word versions are identical.
--
Russ Valentine
[MVP-Outlook]
Hyperion said:
When using the mail merge feature in Word 2007, when asked to select
contacts, I select Outllook, and then Word closes. No error messages,
just
closes.
I have repaired Office and run scanpst.
Any other suggestions?