Mail Merge from Public Folder

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I'm using Outlook 2002, Exchange Server 2003 - I can't use the mail merge
from the public folder. When I get to the mailing label form that I want to
use, the Insert Merge Fields does not contain the fields I need in the
Database Fields and if I use the pull down to match fields I have the same
choices so I can't match anything. If I use the Address Fields for the info I
need, after I insert and merge to a new document, nothing appears. Can
anyone give me some help?
 
What fields do you need -- built-in or custom? Did you start the merge from Outlook?
 
Just the built-in fields, 1st name, last name, spouse, home address, etc.
and yes, I started the merge from outlook.
 
In the Outlook Tools | Mail Merge dialog, be sure you choose "All fields." When the Mail Merge Helper dialog appears, under Mail DOcument, click Setup to pick the label size, then click Edit to close the Helper and edit the document directly. All the built-in fields should be visible under Database Fields in the Insert Merge Field dialog, from Account to ZIPPostal_Code.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
I know this is how it is susposed to work and I do it that way in my contact
folder but when it is in the public folder it doesn't show the database
fields. We don't know if this is something that needs to be adjusted on our
server or what.
 
No settings are involved. It works fine here. I'd try Help | Detect and Repair to try to correct whatever the problem might be.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
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