Mail Merge Contacts quit initializing Word yesterday

  • Thread starter Thread starter DaveRaley
  • Start date Start date
D

DaveRaley

Using Outlook 2007 to mail merge from a distribution list, after filling out
the Mail Merge Contacts window and clicking on OK, Word 2007 fails to
initialize to facilitate finishing the merge. There is no error msg. It
just doesn't do anything else.
Merge is set to use an Existing doc, Doc Type: Form Letters, Merge To:
Email, and the subject line filled in.
This worked 2 days ago. Now it won't work even on a file which was merged
previously.
Any possiblity that an update could have affected this operation?
Any ideas?
 
DaveRaley said:
Using Outlook 2007 to mail merge from a distribution list, after filling
out
the Mail Merge Contacts window and clicking on OK, Word 2007 fails to
initialize to facilitate finishing the merge. There is no error msg. It
just doesn't do anything else.
Merge is set to use an Existing doc, Doc Type: Form Letters, Merge To:
Email, and the subject line filled in.
This worked 2 days ago. Now it won't work even on a file which was merged
previously.
Any possiblity that an update could have affected this operation?
Any ideas?
Click to expand...

I don't understand how you can do a LETTER mail merge from a Distribution
List - D/Ls only have electronic addresses in them....
 
DaveRaley said:
Using Outlook 2007 to mail merge from a distribution list, after filling
out
the Mail Merge Contacts window and clicking on OK, Word 2007 fails to
initialize to facilitate finishing the merge. There is no error msg. It
just doesn't do anything else.
Merge is set to use an Existing doc, Doc Type: Form Letters, Merge To:
Email, and the subject line filled in.
This worked 2 days ago. Now it won't work even on a file which was merged
previously.
Any possiblity that an update could have affected this operation?
Any ideas?
Click to expand...

I don't understand how you can do a LETTER mail merge from a Distribution
List - D/Ls only have electronic addresses in them....
 
You can't use DL's for a merge. Never could. So what you claim never could
have worked.
Post more accurately.
 
I open the contact file. Choose the distribution list. Highlight the
recipients to send to. choose Tools | Mail Merge
fill in the Mail Merge Contact box with answers listed below.
Click on ok.
A box flashes briefly that says Word is being initialized, however nothing
else happens.
Last week, Word would initialize with the chosen existing letter and the
emails would be sent.
Dave
 
Again, DL's cannot be used as a data source for a mail merge and never
could.
Any attempt to do so results in the following error message: "Distribution
Lists cannot be merged. You must select a Contact."
Perhaps you meant to say something else.
 
I've been using Word, Excel and Outlook to do email marketing for years
without a problem. Shortly after upgrading to Windows 7, mail merges work
the first time and then hang. Very frustrating. I have restorted to
researching online email marketing solutions because apparently, Microsoft
doesn't recognize this as a problem. I keep getting the same diagnostic
suggestions, but it appears that the mail merge is broken to some degree.
 
I've been using Word, Excel and Outlook to do email marketing for years
without a problem. Shortly after upgrading to Windows 7, mail merges work
the first time and then hang. Very frustrating. I have restorted to
researching online email marketing solutions because apparently, Microsoft
doesn't recognize this as a problem. I keep getting the same diagnostic
suggestions, but it appears that the mail merge is broken to some degree.
Click to expand...

Outlook version?
 
Exactly what problem did you expect Microsoft to recognize? You haven't
provided evidence this is Microsoft's problem. You'd need to provide a lot
more information for anyone the help you in a newsgroup:
1. How you upgraded your operating system
2. How you migrated your Outlook installation and data to the new OS
3. How you configured your Outlook Address Book Service
4. Outlook version
5. Precise steps that produce the "hang," what a "hang is, and all error
messages.
 
Back
Top