Mail from me marked as [SPAM]

[M Skabialka]

I set up a friend's new Vista computer and imported her Outlook Express mail
and contacts from the old hard drive. She had been getting copious
quantities of junk email but since being on Vista Windows Mail it seems to
be doing a pretty good job of throwing new spam into a junk folder as it
arrives. However, emails she replies to from me end up with the subject
changed from

How's the new computer? to

Re: [SPAM] How's the new computer?

What steps should she go through in Windows Mail to add people like myself
as legitimate senders and not mark their emails as [SPAM]?

I don't have a Vista machine handy to look for these settings on.



Thanks,

Mich

 

[Steve Cochran]

That is happening on the server. She needs to go to the administration of
her account and there she can turn off those notifications or not. That's
not WinMail doing that. Its on the mail server, so contact her ISP.

steve

 

[M Skabialka]

However, I sent the mail to both the woman and her husband - both have
accounts with the same ISP, he has Windows XP and Outlook Express and didn't
get it marked as [SPAM]; she is using Windows Vista and Windows Mail and it
is marked as [SPAM]. So how could this be the ISP doing this? It doesn't
know what her email client is.

Mich

That is happening on the server. She needs to go to the administration of
her account and there she can turn off those notifications or not. That's
not WinMail doing that. Its on the mail server, so contact her ISP.

steve

I set up a friend's new Vista computer and imported her Outlook Express
mail and contacts from the old hard drive. She had been getting copious
quantities of junk email but since being on Vista Windows Mail it seems to
be doing a pretty good job of throwing new spam into a junk folder as it
arrives. However, emails she replies to from me end up with the subject
changed from

How's the new computer? to

Re: [SPAM] How's the new computer?

What steps should she go through in Windows Mail to add people like
myself as legitimate senders and not mark their emails as [SPAM]?

I don't have a Vista machine handy to look for these settings on.



Thanks,

Mich

 

[DGuess]

Anti-spam software installed?

Is there a setting for the email to be set as such on the server side? I
know with the host we use for the office email, it will filter the email and
add [SPAM] to detected messages.

It's some spam filtering software on one side or the other, not Windows Mail
as it won't and can't do that.

However, I sent the mail to both the woman and her husband - both have
accounts with the same ISP, he has Windows XP and Outlook Express and
didn't get it marked as [SPAM]; she is using Windows Vista and Windows
Mail and it is marked as [SPAM]. So how could this be the ISP doing this?
It doesn't know what her email client is.

Mich

That is happening on the server. She needs to go to the administration
of her account and there she can turn off those notifications or not.
That's not WinMail doing that. Its on the mail server, so contact her
ISP.

steve

I set up a friend's new Vista computer and imported her Outlook Express
mail and contacts from the old hard drive. She had been getting copious
quantities of junk email but since being on Vista Windows Mail it seems
to be doing a pretty good job of throwing new spam into a junk folder as
it arrives. However, emails she replies to from me end up with the
subject changed from

How's the new computer? to

Re: [SPAM] How's the new computer?

What steps should she go through in Windows Mail to add people like
myself as legitimate senders and not mark their emails as [SPAM]?

I don't have a Vista machine handy to look for these settings on.



Thanks,

Mich

 

[M Skabialka]

He has anti-virus software from the ISP, she was getting ready to install
it - McAfee I think...
I'll have to get her to log onto their Comcast ISP site and see what she can
do...

Anti-spam software installed?

Is there a setting for the email to be set as such on the server side? I
know with the host we use for the office email, it will filter the email
and add [SPAM] to detected messages.

It's some spam filtering software on one side or the other, not Windows
Mail as it won't and can't do that.

However, I sent the mail to both the woman and her husband - both have
accounts with the same ISP, he has Windows XP and Outlook Express and
didn't get it marked as [SPAM]; she is using Windows Vista and Windows
Mail and it is marked as [SPAM]. So how could this be the ISP doing
this? It doesn't know what her email client is.

Mich

That is happening on the server. She needs to go to the administration
of her account and there she can turn off those notifications or not.
That's not WinMail doing that. Its on the mail server, so contact her
ISP.

steve

I set up a friend's new Vista computer and imported her Outlook Express
mail and contacts from the old hard drive. She had been getting copious
quantities of junk email but since being on Vista Windows Mail it seems
to be doing a pretty good job of throwing new spam into a junk folder as
it arrives. However, emails she replies to from me end up with the
subject changed from

How's the new computer? to

Re: [SPAM] How's the new computer?

What steps should she go through in Windows Mail to add people like
myself as legitimate senders and not mark their emails as [SPAM]?

I don't have a Vista machine handy to look for these settings on.



Thanks,

Mich

 

[Steve Cochran]

You can turn off the [SPAM] notification on the server side, and the husband
probably has it off and she has it on.

steve

However, I sent the mail to both the woman and her husband - both have
accounts with the same ISP, he has Windows XP and Outlook Express and
didn't get it marked as [SPAM]; she is using Windows Vista and Windows
Mail and it is marked as [SPAM]. So how could this be the ISP doing this?
It doesn't know what her email client is.

Mich

That is happening on the server. She needs to go to the administration
of her account and there she can turn off those notifications or not.
That's not WinMail doing that. Its on the mail server, so contact her
ISP.

steve

I set up a friend's new Vista computer and imported her Outlook Express
mail and contacts from the old hard drive. She had been getting copious
quantities of junk email but since being on Vista Windows Mail it seems
to be doing a pretty good job of throwing new spam into a junk folder as
it arrives. However, emails she replies to from me end up with the
subject changed from

How's the new computer? to

Re: [SPAM] How's the new computer?

What steps should she go through in Windows Mail to add people like
myself as legitimate senders and not mark their emails as [SPAM]?

I don't have a Vista machine handy to look for these settings on.



Thanks,

Mich

 

[M Skabialka]

What is the procedure for turning it off on the server side? I use Outlook
and this concept is quite foreign to me.

You can turn off the [SPAM] notification on the server side, and the
husband probably has it off and she has it on.

steve

However, I sent the mail to both the woman and her husband - both have
accounts with the same ISP, he has Windows XP and Outlook Express and
didn't get it marked as [SPAM]; she is using Windows Vista and Windows
Mail and it is marked as [SPAM]. So how could this be the ISP doing
this? It doesn't know what her email client is.

Mich

That is happening on the server. She needs to go to the administration
of her account and there she can turn off those notifications or not.
That's not WinMail doing that. Its on the mail server, so contact her
ISP.

steve

I set up a friend's new Vista computer and imported her Outlook Express
mail and contacts from the old hard drive. She had been getting copious
quantities of junk email but since being on Vista Windows Mail it seems
to be doing a pretty good job of throwing new spam into a junk folder as
it arrives. However, emails she replies to from me end up with the
subject changed from

How's the new computer? to

Re: [SPAM] How's the new computer?

What steps should she go through in Windows Mail to add people like
myself as legitimate senders and not mark their emails as [SPAM]?

I don't have a Vista machine handy to look for these settings on.



Thanks,

Mich

 

[DGuess]

What is the procedure for turning it off on the server side? I use
Outlook and this concept is quite foreign to me.

Would be in their account settings they would have to access online.

One one host I can set the spam filtering five or six levels. On another
it's about three but on both it's in the mail accont settings online.

Might check there.

 

[Gary VanderMolen]

Talk to your ISP or review the directions they have online.

Gary VanderMolen

What is the procedure for turning it off on the server side? I use Outlook
and this concept is quite foreign to me.

You can turn off the [SPAM] notification on the server side, and the
husband probably has it off and she has it on.

 

[Steve Cochran]

You need to contact the ISP to find that out.

steve

What is the procedure for turning it off on the server side? I use
Outlook and this concept is quite foreign to me.

You can turn off the [SPAM] notification on the server side, and the
husband probably has it off and she has it on.

steve

However, I sent the mail to both the woman and her husband - both have
accounts with the same ISP, he has Windows XP and Outlook Express and
didn't get it marked as [SPAM]; she is using Windows Vista and Windows
Mail and it is marked as [SPAM]. So how could this be the ISP doing
this? It doesn't know what her email client is.

Mich

That is happening on the server. She needs to go to the administration
of her account and there she can turn off those notifications or not.
That's not WinMail doing that. Its on the mail server, so contact her
ISP.

steve

I set up a friend's new Vista computer and imported her Outlook Express
mail and contacts from the old hard drive. She had been getting
copious quantities of junk email but since being on Vista Windows Mail
it seems to be doing a pretty good job of throwing new spam into a junk
folder as it arrives. However, emails she replies to from me end up
with the subject changed from

How's the new computer? to

Re: [SPAM] How's the new computer?

What steps should she go through in Windows Mail to add people like
myself as legitimate senders and not mark their emails as [SPAM]?

I don't have a Vista machine handy to look for these settings on.



Thanks,

Mich