mail being pilfered?

[bathsheba]

Don't judge me as crazy yet. Ok, Windows Mail seems to pilfer my incoming
emails from my server email account. I assume that is normal? However, as
of today, my email is not only being pilfered by windows mail but is being
deleted before I can read it. Any thoughts? I am not receiving an error
message. I am not overly computer savvy so please be kind!

 

[Gary VanderMolen]

In Windows Mail go to Tools, Accounts, select the account, Properties,
Advanced, enable the option "Leave a copy of messages on server."
Also select one of the two associated 'remove' options.

 

[bathsheba]

Gary,
Thank you. That was pretty straightforward! Do you know of any way to get
the emails that appear to have vanished into thin air back?

 

[Guest]

Don't judge me as crazy yet. Ok, Windows Mail seems to pilfer my incoming
emails from my server email account. I assume that is normal? However,
as
of today, my email is not only being pilfered by windows mail but is being
deleted before I can read it. Any thoughts? I am not receiving an error
message. I am not overly computer savvy so please be kind!

By default, Windows Mail deletes the mail from the server when it downloads
it. If this is not what you want, most but not all email servers will
respond to
this: Click on Tools in the main Windows Mail window, then Accounts, then
your email account, then Properties, then Advanced. If there is no check
mark in the box before Leave a copy of messages on server, click on this
box, then Apply. It is a good idea to also select one of the methods of
eventually deleting the messages from the server, to make sure the server
doesn't get so many of your messages it refuses to accept any more, then
click Apply. Click on OK, then Close.

To make sure it isn't just hiding the mail as if it was already read, do
this
for each of the Local Folders: Click on the folder, then View, then Current
View, then Show All Messages.

What if any antivirus programs do you have, including any that came with
the computer when it was new? Some of them tend to cause errors
including hiding error messages, although seldom immediately.

If you have the Google Toolbar program installed, uninstall it. It causes
problems in Windows Mail.

 

[bathsheba]

Hello Robert,
Thank you for the advice. I checked local folders and couldn't find any of
my email. I suppose by not reading it I have no responsibility to respond!
That should give me an extra hour or so to catch up on reading! I currently
have McAfee which I installed after uninstalling Trend. However, there seems
to be traces of Trend I can't get rid of...any suggestions? Can you answer
me as to why Google Toolbar is a problem? Shouldn't they have nothing to do
with each other? Thank you again Robert.

 

[Guest]

Trend has not provided a cleanup program to take care of what their
uninstall leaves behind. Perhaps they should.

Most versions of the McAfee antivirus program cause assorted problems
in Windows Mail, although seldom immediately. So do most versions of
the Norton antivirus program. These need to be uninstalled, not just
disabled, to stop them from creating new problems. The cleanup program
to take care of what the McAfee uninstall leaves behind is:

<http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type=TS&ia=1>

You may also need to remove your email account under Windows Mail,
then restart Windows Mail and add the account again.

The problems caused by the Google Toolbar program are not
mentioned here often enough for me to remember them, but don't
seem to have anything to do with which antivirus program you use.

If this cures your problem, you may want a replacement antivirus
program that doesn't cause such problems. I recommend either
avast! or AVG, either one with a custom install where you tell
it to leave out the part that scans email.

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff

If you'd like some antispyware programs as well, the two I use
are Spybot Search & Destroy and Ad-Aware.

http://www.safer-networking.org/en/spybotsd/index.html

http://www.lavasoftusa.com/single/trialpay.php

If you're using an antispyware program named Spy Sweeper,
it seems to cause probems in Windows Mail if you're using
port 25. If you have Spy Sweeper, you will need to either
disable their e-mail attachment shield or change the e-mail
attachment shield options to monitor port 10025 rather than
port 25.

 

[bathsheba]

Robert,
Thank you for all of the useful information and thank you for your patience.
I am still learning. I will uninstall McAfee and install one of you
suggestions. Also, you use 2 different spyware programs? Is there a reason
for that..is it recommended? If I currently am using Spy Sweeper, can I
uninstall it and use your recommendations? I would rather not leave my email
vulernable so I would like to do the right thing.

Bash

 

[Guest]

You should use only one antivirus program, but can use more than one
antispyware program. One of those antispyware programs is good at
detecting any spyware that has already arrived, as well as cookies
spyware could look for, and the other one is good at blocking connections
to sites that have spyware. If you follow the steps to make Spy Sweeper
safe, you can leave it installed if you want to, but the two antispyware
programs I use should be enough.

 

[bathsheba]

Robert,
Thank you for the spyware insight. I think that I will take your
recommendation. I am trusting your knowledge and judgement. If I may
trouble you again? Forgive me if you have answered this question 15 times
already today, I share my computer and have found that windows mail does not
seem to use separate accounts. Meaning that all of our emails are in one
place, which leads to no privacy. Is there a way to resolve this?
Thank you again,
Bash

 

[Guest]

Windows Mail expects you to use separate Vista user accounts for
each user, not expect Windows Mail to keep track of accounts.
It's a little hard to do if the users share one email account or a
master email account and a few alias accounts for it, though,
instead of fully separate email accounts.

 

[bathsheba]

Ok Robert, I think I understand...so there is nothing I can do. Thank you
so much for your time and cognitive abilities. It is very much appreciated.
=)

Be Well,
Bash

 

[Guest]

You're welcome.

Ok Robert, I think I understand...so there is nothing I can do. Thank
you
so much for your time and cognitive abilities. It is very much
appreciated.
=)

Be Well,
Bash

 

[Frank Saunders MS-MVP IE,OE/WM]

Robert,
Thank you for the spyware insight. I think that I will take your
recommendation. I am trusting your knowledge and judgement. If I may
trouble you again? Forgive me if you have answered this question 15 times
already today, I share my computer and have found that windows mail does
not
seem to use separate accounts. Meaning that all of our emails are in one
place, which leads to no privacy. Is there a way to resolve this?

Four possibilities:

1. Use different Windows Users

2. Make new folders and make a message rule like this:

Apply this rule after the message arrives
Where the message is from the mail.fjsmjs.com account
Move it to the fjsmjs folder
and Stop processing more rules

3. Use Windows Live Mail which has separate folders for each account:
http://get.live.com/wlmail/overview

4. Buy WMIDs http://www.oehelp.com/WMIDs/Default.aspx

 

[bathsheba]

Frank,
Thank you for the many options! I will give them a try. Brilliant!
Thank you again,
Bash