machine stalls sporadically

[windsurferLA]

Of late, sporadically but frequently, my 1.7 GHz, 750 Mbyte RAM,
WinXP-pro machine seems to stall for a few seconds at a time; you can’t
even get the cursor to move. I appears that some application is totally
tying up the CPU. Using Windows Task Manager to monitor CPU usage, I
note that when the machine “stalls,” Task Manager halts as well. The
application called “Process Explorer” from sysInternals.com indicates
that at times the “running” application is CCAPP.exe from Symantec; at
other times it is Thunderbird from Mozilla; and at other times it is yet
other Symantec tools.

I suspect that some virus checking feature has been given the highest of
high priorities, and all other work stops until it has done the virus
scan. I can see the rationale. Is my suspicion correct, and is there
anyway to get around this annoying delay without disabling the virus
scan features?

 

[Guest]

Of late, sporadically but frequently, my 1.7 GHz, 750 Mbyte RAM,
WinXP-pro machine seems to stall for a few seconds at a time; you can't
even get the cursor to move. I appears that some application is totally
tying up the CPU. Using Windows Task Manager to monitor CPU usage, I
note that when the machine "stalls," Task Manager halts as well. The
application called "Process Explorer" from sysInternals.com indicates
that at times the "running" application is CCAPP.exe from Symantec; at
other times it is Thunderbird from Mozilla; and at other times it is yet
other Symantec tools.

I suspect that some virus checking feature has been given the highest of
high priorities, and all other work stops until it has done the virus
scan. I can see the rationale. Is my suspicion correct, and is there
anyway to get around this annoying delay without disabling the virus
scan features?

go start menu/run type eventvwr.msc and have a look through those logs
and it should give you an idea of what has caused the fault.

Flamer.

 

[dave xnet]

Of late, sporadically but frequently, my 1.7 GHz, 750 Mbyte RAM,
WinXP-pro machine seems to stall for a few seconds at a time; you can’t
even get the cursor to move. I appears that some application is totally
tying up the CPU. Using Windows Task Manager to monitor CPU usage, I
note that when the machine “stalls,” Task Manager halts as well. The
application called “Process Explorer” from sysInternals.com indicates
that at times the “running” application is CCAPP.exe from Symantec; at
other times it is Thunderbird from Mozilla; and at other times it is yet
other Symantec tools.

I suspect that some virus checking feature has been given the highest of
high priorities, and all other work stops until it has done the virus
scan. I can see the rationale. Is my suspicion correct, and is there
anyway to get around this annoying delay without disabling the virus
scan features?

Your PC, as per the specs, seems decent enough to run XP without this
kind of annoyance. If it is the AV then contact them and see what
they say.

If your not sure it's them, try disabling it for a while and see if
the problem goes away.

Dave