lsass.exe virus - it's not dead.. desktop PC has it.

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Guest

when the grandkids were messing with the desktop PC, XP home edition, it was
infected with the sasser worm? the one that messes with lsass.exe. The pc
will not boot completely, either in safe mode or regular. gets just so far
then the warning box pops up fussing about lsass.exe being wrong or some
crud, the pc reboots if I hit OK or the X at top right. - the process starts
all over again. What is the cure? Boot from a CD? From the original XP CD?
I tried search for a fix on this from my laptop. Didn't find any real
answer. One suggestion was to re-name a file. hard to do when you can't get
into the PC.
HELP!! Thanks!!
Dave the senile dude.
--
 
DaveTheOldGuy said:
when the grandkids were messing with the desktop PC, XP home edition, it was
infected with the sasser worm? the one that messes with lsass.exe. The pc
will not boot completely, either in safe mode or regular. gets just so far
then the warning box pops up fussing about lsass.exe being wrong or some
crud, the pc reboots if I hit OK or the X at top right. - the process starts
all over again. What is the cure? Boot from a CD? From the original XP CD?
I tried search for a fix on this from my laptop. Didn't find any real
answer. One suggestion was to re-name a file. hard to do when you can't get
into the PC.
HELP!! Thanks!!
Dave the senile dude.
--
Click to expand...

Two Microsoft articles which you may find helpful resolving the case,
although the warning given - and cause of failure is not clear:

- "How to recover from a corrupted registry that prevents Windows XP from
starting":

http://support.microsoft.com/kb/307545/en-us

- "The Microsoft Windows Malicious Software Removal Tool helps remove
specific, prevalent malicious software from computers that are running
Windows Vista, Windows Server 2003, Windows XP, or Windows 2000":

http://support.microsoft.com/kb/890830/en-us

Regards,
Ka2H
 
Ka2H said:
Two Microsoft articles which you may find helpful resolving the case,
although the warning given - and cause of failure is not clear:

- "How to recover from a corrupted registry that prevents Windows XP from
starting":

http://support.microsoft.com/kb/307545/en-us

- "The Microsoft Windows Malicious Software Removal Tool helps remove
specific, prevalent malicious software from computers that are running
Windows Vista, Windows Server 2003, Windows XP, or Windows 2000":

http://support.microsoft.com/kb/890830/en-us

Regards,
Ka2H
Click to expand...

Appreciate the replay.
what i finally had to do was do the 'repair' install on XP. that worked.
then I did an update, which apparently hadn't been done for quite some time
on the deksktop PC. Almost 100 updates including the malicious software
removal tool. Also turned automatic update back on :-)

NOW I have to figgure out why the dang PC is shutting down instead of
restarting like it's supposed to.. had this problem before. I think the CPU
is getting too hot.
it's been a while.
thanks again.
-dave theoldguy
 
DaveTheOldGuy said:
Appreciate the replay.
what i finally had to do was do the 'repair' install on XP. that worked.
then I did an update, which apparently hadn't been done for quite some time
on the deksktop PC. Almost 100 updates including the malicious software
removal tool. Also turned automatic update back on :-)

NOW I have to figgure out why the dang PC is shutting down instead of
restarting like it's supposed to.. had this problem before. I think the CPU
is getting too hot.
it's been a while.
thanks again.
-dave theoldguy
Click to expand...

Thanks for reporting back and I am glad to see you worked it out.

With reference to the shut down problem, without at knowing the scenario
when it happens, I just point at a couple of articles, in case you haven't
"been there":
James A. Eshelman pages, Windows XP Shutdown & Restart Troubleshooting:

http://aumha.org/win5/kbshtdwn.htm

http://www.kellys-korner-xp.com/xp_abc.htm,

click “S†and scroll down to Shutdown - where the referenced links Shutdown
Troubleshooters could offer some hints.

In case the cause really is a heat problem, it of course requires a
different approach regarding the troubleshooting.

Regards,
Ka2H
 
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