G
Guest
I have received 1 of 11 PC's all exhibiting the same behavior. They are from
an office with roughly 50 PC's total. Here's the symptoms:
1. No Task bar
2. In event viewer if you try to open an event the properties window will
not open.
3. In group policies you cannot double click on any of the policies to get
the detail window to open.
4. In Device Manager you cannot open any of the properties for any of the
devices.
5. Cannot stop or start any services.
6. The System Restore Tab is missing.
7. Created a new local administrator user and cannot logon on locally,
error: Windows cannot log you on because your profile cannot be loaded. Check
that you are connected to the network....etc...
8.After logging on as local administrator or any local user it takes roughly
40 seconds before the desktop appears.
9.Properties for Network Places is a blank window, yet device manager shows
the nic.
10. Used a USB thumb drive to copy the Symantec tools to the PC. Cannot copy
and paste them to the PC. Had to run them from the thumb drive.
11. Remote desktop users shows only 1 user with just the head icon and no
name after it.
Here's what I've tried so far. Ran McAfee, Fprot, Adaware, and the last 8
symantec virus removal tools - all come back clean finding nothing. There are
no strange process running in Task Manager. Checked the "run" setting in the
registry under HKEY_LOCAL_MACHINE and HKEY_CURRENT_USER and there isn't
anything there. Nothing strange in msconfig's Startup. I am baffled. Anyone
have any ideas?
Thanks much,
Bob C
an office with roughly 50 PC's total. Here's the symptoms:
1. No Task bar
2. In event viewer if you try to open an event the properties window will
not open.
3. In group policies you cannot double click on any of the policies to get
the detail window to open.
4. In Device Manager you cannot open any of the properties for any of the
devices.
5. Cannot stop or start any services.
6. The System Restore Tab is missing.
7. Created a new local administrator user and cannot logon on locally,
error: Windows cannot log you on because your profile cannot be loaded. Check
that you are connected to the network....etc...
8.After logging on as local administrator or any local user it takes roughly
40 seconds before the desktop appears.
9.Properties for Network Places is a blank window, yet device manager shows
the nic.
10. Used a USB thumb drive to copy the Symantec tools to the PC. Cannot copy
and paste them to the PC. Had to run them from the thumb drive.
11. Remote desktop users shows only 1 user with just the head icon and no
name after it.
Here's what I've tried so far. Ran McAfee, Fprot, Adaware, and the last 8
symantec virus removal tools - all come back clean finding nothing. There are
no strange process running in Task Manager. Checked the "run" setting in the
registry under HKEY_LOCAL_MACHINE and HKEY_CURRENT_USER and there isn't
anything there. Nothing strange in msconfig's Startup. I am baffled. Anyone
have any ideas?
Thanks much,
Bob C