G
Guest
I set up a new computer for my parents and everything worked fine for the 1st
two weeks. After that they got internet hooked up by the phone company and
now it seems the Administrator password has been changed. I wrote it down
when I first set up their computer but it no longer works. With Vista,
wouldn't the phone company tech have needed to use the password to install
the software needed for internet access?
I guess my main point is someone has changed the password (phone guy,
parents or one of my younger brothers) and no I can not install new software
or delete even simple things like shortcuts on the desktop. Is my only
option to completely erase the computer and re-install Vista? Also, I
purchased this computer from Dell and they have not shipped the Vista dvd
yet, is there some way to re-intall without waiting for the dvd?
two weeks. After that they got internet hooked up by the phone company and
now it seems the Administrator password has been changed. I wrote it down
when I first set up their computer but it no longer works. With Vista,
wouldn't the phone company tech have needed to use the password to install
the software needed for internet access?
I guess my main point is someone has changed the password (phone guy,
parents or one of my younger brothers) and no I can not install new software
or delete even simple things like shortcuts on the desktop. Is my only
option to completely erase the computer and re-install Vista? Also, I
purchased this computer from Dell and they have not shipped the Vista dvd
yet, is there some way to re-intall without waiting for the dvd?