Lost user files

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Guest

Recently I had to do a reinstall as I had contracted a virus.
I forgot to back up the documents in one of the user accounts and now
I cannot access them although I know that they exist on the hard drive.
Is there a solution to this?? Thanks. Mick
 
Mick said:
Recently I had to do a reinstall as I had contracted a virus.
I forgot to back up the documents in one of the user accounts and now
I cannot access them although I know that they exist on the hard drive.
Is there a solution to this?? Thanks. Mick
Click to expand...

What do you mean "they exist on the hard drive". Do you mean you only did a
repair install and you can still see the files, just are denied access? If
this is the case, take ownership.

Take Ownership of a File or Folder in Windows XP [Q308421] -
http://support.microsoft.com/?kbid=308421

How Do I Get the Security tab in Folder Properties? -
http://www.dougknox.com/xp/tips/xp_security_tab.htm

If you did a clean install complete with format and you are saying the files
'exist on the hard drive" because you know that the data may still be
there, contact a professional data recovery company such as Drive Savers.
This will start at around $500USD and go up from there, but only you can
determine the value of your data.

DriveSavers - http://www.drivesavers.com
Seagate Data Recovery Services - https://www.seagatedatarecovery.com/

Malke
 
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