Lost the Contacts content

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After using the Disk Cleanup I lost the entire content of the Contacts.
I located the pst file but don't know what to do to bring all addresses back
to my Contacts. I am using XP pro with Office 2003 Small Business Edition.
Help...
MS
 
Explain more accurately what happened.
Bear in mind that disk cleanup will not touch a PST file.
Bear mind that Contacts do not exist separately from a PST file.
There is more to this story than you've told us.
Please tell me you back up your data.
 
I don't really know what happened. I did the Disk Cleanup, then defragmented
my C drive and turned off the computer. Next time I opened my Outlook the
contacts were gone. I am a computer rookie so I don't know what kind of
information you need from me to fix this problem.
Thanks,
MS

Russ Valentine said:
Explain more accurately what happened.
Bear in mind that disk cleanup will not touch a PST file.
Bear mind that Contacts do not exist separately from a PST file.
There is more to this story than you've told us.
Please tell me you back up your data.
--
Russ Valentine
[MVP-Outlook]
MS said:
After using the Disk Cleanup I lost the entire content of the Contacts.
I located the pst file but don't know what to do to bring all addresses
back
to my Contacts. I am using XP pro with Office 2003 Small Business Edition.
Help...
MS
Click to expand...
Click to expand...
 
When you re-opened Outlook, did you get any error messages about a missing
file or a file that could not be found?
Do you have more than one Windows logon account?
Do you use more than one Outlook profile?

For some reason Outlook is now using a different data file than the one you
were using before. I wasn't there and can't tell you why. But your data will
still be there. Search your hard drive for all PST files. Open each in
Outlook until you find your Contacts.
--
Russ Valentine
[MVP-Outlook]
MS said:
I don't really know what happened. I did the Disk Cleanup, then
defragmented
my C drive and turned off the computer. Next time I opened my Outlook the
contacts were gone. I am a computer rookie so I don't know what kind of
information you need from me to fix this problem.
Thanks,
MS

Russ Valentine said:
Explain more accurately what happened.
Bear in mind that disk cleanup will not touch a PST file.
Bear mind that Contacts do not exist separately from a PST file.
There is more to this story than you've told us.
Please tell me you back up your data.
--
Russ Valentine
[MVP-Outlook]
MS said:
After using the Disk Cleanup I lost the entire content of the Contacts.
I located the pst file but don't know what to do to bring all addresses
back
to my Contacts. I am using XP pro with Office 2003 Small Business
Edition.
Help...
MS
Click to expand...
Click to expand...
Click to expand...
 
Thanks for halping me out.
I have only one windows log-on and profile. I am not getting any error
messages when opening Outlook.
I found 6 pst files and opened all of them in Outlook. They all contain my
mail and mail folders but none has the contacts. I was able to open my mail
in the inbox and send e-mai.
The only strange thing I noticed was that while locating pst files some
folders containing pst files looked faded in Windows Explorer.
Does the above tell you anything?


Russ Valentine said:
When you re-opened Outlook, did you get any error messages about a missing
file or a file that could not be found?
Do you have more than one Windows logon account?
Do you use more than one Outlook profile?

For some reason Outlook is now using a different data file than the one you
were using before. I wasn't there and can't tell you why. But your data will
still be there. Search your hard drive for all PST files. Open each in
Outlook until you find your Contacts.
--
Russ Valentine
[MVP-Outlook]
MS said:
I don't really know what happened. I did the Disk Cleanup, then
defragmented
my C drive and turned off the computer. Next time I opened my Outlook the
contacts were gone. I am a computer rookie so I don't know what kind of
information you need from me to fix this problem.
Thanks,
MS

Russ Valentine said:
Explain more accurately what happened.
Bear in mind that disk cleanup will not touch a PST file.
Bear mind that Contacts do not exist separately from a PST file.
There is more to this story than you've told us.
Please tell me you back up your data.
--
Russ Valentine
[MVP-Outlook]
After using the Disk Cleanup I lost the entire content of the Contacts.
I located the pst file but don't know what to do to bring all addresses
back
to my Contacts. I am using XP pro with Office 2003 Small Business
Edition.
Help...
MS
Click to expand...
Click to expand...
Click to expand...
 
Only that I wished you had backed up your data.
This is inexplicable without more details.
--
Russ Valentine
[MVP-Outlook]
MS said:
Thanks for halping me out.
I have only one windows log-on and profile. I am not getting any error
messages when opening Outlook.
I found 6 pst files and opened all of them in Outlook. They all contain my
mail and mail folders but none has the contacts. I was able to open my
mail
in the inbox and send e-mai.
The only strange thing I noticed was that while locating pst files some
folders containing pst files looked faded in Windows Explorer.
Does the above tell you anything?


Russ Valentine said:
When you re-opened Outlook, did you get any error messages about a
missing
file or a file that could not be found?
Do you have more than one Windows logon account?
Do you use more than one Outlook profile?

For some reason Outlook is now using a different data file than the one
you
were using before. I wasn't there and can't tell you why. But your data
will
still be there. Search your hard drive for all PST files. Open each in
Outlook until you find your Contacts.
--
Russ Valentine
[MVP-Outlook]
MS said:
I don't really know what happened. I did the Disk Cleanup, then
defragmented
my C drive and turned off the computer. Next time I opened my Outlook
the
contacts were gone. I am a computer rookie so I don't know what kind of
information you need from me to fix this problem.
Thanks,
MS

:

Explain more accurately what happened.
Bear in mind that disk cleanup will not touch a PST file.
Bear mind that Contacts do not exist separately from a PST file.
There is more to this story than you've told us.
Please tell me you back up your data.
--
Russ Valentine
[MVP-Outlook]
After using the Disk Cleanup I lost the entire content of the
Contacts.
I located the pst file but don't know what to do to bring all
addresses
back
to my Contacts. I am using XP pro with Office 2003 Small Business
Edition.
Help...
MS
Click to expand...
Click to expand...
Click to expand...
 
Thanks for helping.
MS

Russ Valentine said:
Only that I wished you had backed up your data.
This is inexplicable without more details.
--
Russ Valentine
[MVP-Outlook]
MS said:
Thanks for halping me out.
I have only one windows log-on and profile. I am not getting any error
messages when opening Outlook.
I found 6 pst files and opened all of them in Outlook. They all contain my
mail and mail folders but none has the contacts. I was able to open my
mail
in the inbox and send e-mai.
The only strange thing I noticed was that while locating pst files some
folders containing pst files looked faded in Windows Explorer.
Does the above tell you anything?


Russ Valentine said:
When you re-opened Outlook, did you get any error messages about a
missing
file or a file that could not be found?
Do you have more than one Windows logon account?
Do you use more than one Outlook profile?

For some reason Outlook is now using a different data file than the one
you
were using before. I wasn't there and can't tell you why. But your data
will
still be there. Search your hard drive for all PST files. Open each in
Outlook until you find your Contacts.
--
Russ Valentine
[MVP-Outlook]
I don't really know what happened. I did the Disk Cleanup, then
defragmented
my C drive and turned off the computer. Next time I opened my Outlook
the
contacts were gone. I am a computer rookie so I don't know what kind of
information you need from me to fix this problem.
Thanks,
MS

:

Explain more accurately what happened.
Bear in mind that disk cleanup will not touch a PST file.
Bear mind that Contacts do not exist separately from a PST file.
There is more to this story than you've told us.
Please tell me you back up your data.
--
Russ Valentine
[MVP-Outlook]
After using the Disk Cleanup I lost the entire content of the
Contacts.
I located the pst file but don't know what to do to bring all
addresses
back
to my Contacts. I am using XP pro with Office 2003 Small Business
Edition.
Help...
MS
Click to expand...
Click to expand...
Click to expand...
 
Have you checked to see if your data accidentally got moved to a different
folder?
Outlook just does not lose data for no reason. It takes some definitive
action on the part of the end user.
--
Russ Valentine
[MVP-Outlook]
MS said:
Thanks for helping.
MS

Russ Valentine said:
Only that I wished you had backed up your data.
This is inexplicable without more details.
--
Russ Valentine
[MVP-Outlook]
MS said:
Thanks for halping me out.
I have only one windows log-on and profile. I am not getting any error
messages when opening Outlook.
I found 6 pst files and opened all of them in Outlook. They all contain
my
mail and mail folders but none has the contacts. I was able to open my
mail
in the inbox and send e-mai.
The only strange thing I noticed was that while locating pst files some
folders containing pst files looked faded in Windows Explorer.
Does the above tell you anything?


:

When you re-opened Outlook, did you get any error messages about a
missing
file or a file that could not be found?
Do you have more than one Windows logon account?
Do you use more than one Outlook profile?

For some reason Outlook is now using a different data file than the
one
you
were using before. I wasn't there and can't tell you why. But your
data
will
still be there. Search your hard drive for all PST files. Open each in
Outlook until you find your Contacts.
--
Russ Valentine
[MVP-Outlook]
I don't really know what happened. I did the Disk Cleanup, then
defragmented
my C drive and turned off the computer. Next time I opened my
Outlook
the
contacts were gone. I am a computer rookie so I don't know what kind
of
information you need from me to fix this problem.
Thanks,
MS

:

Explain more accurately what happened.
Bear in mind that disk cleanup will not touch a PST file.
Bear mind that Contacts do not exist separately from a PST file.
There is more to this story than you've told us.
Please tell me you back up your data.
--
Russ Valentine
[MVP-Outlook]
After using the Disk Cleanup I lost the entire content of the
Contacts.
I located the pst file but don't know what to do to bring all
addresses
back
to my Contacts. I am using XP pro with Office 2003 Small Business
Edition.
Help...
MS
Click to expand...
Click to expand...
Click to expand...
 
No, I haven't. What should I look for? I checked all pst files but it did not
help...

Russ Valentine said:
Have you checked to see if your data accidentally got moved to a different
folder?
Outlook just does not lose data for no reason. It takes some definitive
action on the part of the end user.
--
Russ Valentine
[MVP-Outlook]
MS said:
Thanks for helping.
MS

Russ Valentine said:
Only that I wished you had backed up your data.
This is inexplicable without more details.
--
Russ Valentine
[MVP-Outlook]
Thanks for halping me out.
I have only one windows log-on and profile. I am not getting any error
messages when opening Outlook.
I found 6 pst files and opened all of them in Outlook. They all contain
my
mail and mail folders but none has the contacts. I was able to open my
mail
in the inbox and send e-mai.
The only strange thing I noticed was that while locating pst files some
folders containing pst files looked faded in Windows Explorer.
Does the above tell you anything?


:

When you re-opened Outlook, did you get any error messages about a
missing
file or a file that could not be found?
Do you have more than one Windows logon account?
Do you use more than one Outlook profile?

For some reason Outlook is now using a different data file than the
one
you
were using before. I wasn't there and can't tell you why. But your
data
will
still be there. Search your hard drive for all PST files. Open each in
Outlook until you find your Contacts.
--
Russ Valentine
[MVP-Outlook]
I don't really know what happened. I did the Disk Cleanup, then
defragmented
my C drive and turned off the computer. Next time I opened my
Outlook
the
contacts were gone. I am a computer rookie so I don't know what kind
of
information you need from me to fix this problem.
Thanks,
MS

:

Explain more accurately what happened.
Bear in mind that disk cleanup will not touch a PST file.
Bear mind that Contacts do not exist separately from a PST file.
There is more to this story than you've told us.
Please tell me you back up your data.
--
Russ Valentine
[MVP-Outlook]
After using the Disk Cleanup I lost the entire content of the
Contacts.
I located the pst file but don't know what to do to bring all
addresses
back
to my Contacts. I am using XP pro with Office 2003 Small Business
Edition.
Help...
MS
Click to expand...
Click to expand...
Click to expand...
 
Use the Folder List view.
Expand all folders.
Examine every one.
--
Russ Valentine
[MVP-Outlook]
MS said:
No, I haven't. What should I look for? I checked all pst files but it did
not
help...

Russ Valentine said:
Have you checked to see if your data accidentally got moved to a
different
folder?
Outlook just does not lose data for no reason. It takes some definitive
action on the part of the end user.
--
Russ Valentine
[MVP-Outlook]
MS said:
Thanks for helping.
MS

:

Only that I wished you had backed up your data.
This is inexplicable without more details.
--
Russ Valentine
[MVP-Outlook]
Thanks for halping me out.
I have only one windows log-on and profile. I am not getting any
error
messages when opening Outlook.
I found 6 pst files and opened all of them in Outlook. They all
contain
my
mail and mail folders but none has the contacts. I was able to open
my
mail
in the inbox and send e-mai.
The only strange thing I noticed was that while locating pst files
some
folders containing pst files looked faded in Windows Explorer.
Does the above tell you anything?


:

When you re-opened Outlook, did you get any error messages about a
missing
file or a file that could not be found?
Do you have more than one Windows logon account?
Do you use more than one Outlook profile?

For some reason Outlook is now using a different data file than the
one
you
were using before. I wasn't there and can't tell you why. But your
data
will
still be there. Search your hard drive for all PST files. Open each
in
Outlook until you find your Contacts.
--
Russ Valentine
[MVP-Outlook]
I don't really know what happened. I did the Disk Cleanup, then
defragmented
my C drive and turned off the computer. Next time I opened my
Outlook
the
contacts were gone. I am a computer rookie so I don't know what
kind
of
information you need from me to fix this problem.
Thanks,
MS

:

Explain more accurately what happened.
Bear in mind that disk cleanup will not touch a PST file.
Bear mind that Contacts do not exist separately from a PST file.
There is more to this story than you've told us.
Please tell me you back up your data.
--
Russ Valentine
[MVP-Outlook]
After using the Disk Cleanup I lost the entire content of the
Contacts.
I located the pst file but don't know what to do to bring all
addresses
back
to my Contacts. I am using XP pro with Office 2003 Small
Business
Edition.
Help...
MS
Click to expand...
Click to expand...
Click to expand...
 
This may be a really dumb question and relates directly to where Russ is
sending you (BTW I think your ESP's great today Russ!) - are you in Mail
folders view????? You must in 2003 use the Folder List view to see folders
other than email ones (eg Contacts, Calendar etc.)

Judy Gleeson - MVP Outlook
Acorn Training and Consulting
Canberra, Australia


see what Outlook training can do to improve productivity:
www.acorntraining.com.au/pdfdocs/ProductivITwithOutlook.pps

www.acorntraining.com.au/productivit.htm


Russ Valentine said:
Use the Folder List view.
Expand all folders.
Examine every one.
--
Russ Valentine
[MVP-Outlook]
MS said:
No, I haven't. What should I look for? I checked all pst files but it did
not
help...

Russ Valentine said:
Have you checked to see if your data accidentally got moved to a
different
folder?
Outlook just does not lose data for no reason. It takes some definitive
action on the part of the end user.
--
Russ Valentine
[MVP-Outlook]
Thanks for helping.
MS

:

Only that I wished you had backed up your data.
This is inexplicable without more details.
--
Russ Valentine
[MVP-Outlook]
Thanks for halping me out.
I have only one windows log-on and profile. I am not getting any
error
messages when opening Outlook.
I found 6 pst files and opened all of them in Outlook. They all
contain
my
mail and mail folders but none has the contacts. I was able to open
my
mail
in the inbox and send e-mai.
The only strange thing I noticed was that while locating pst files
some
folders containing pst files looked faded in Windows Explorer.
Does the above tell you anything?


:

When you re-opened Outlook, did you get any error messages about a
missing
file or a file that could not be found?
Do you have more than one Windows logon account?
Do you use more than one Outlook profile?

For some reason Outlook is now using a different data file than the
one
you
were using before. I wasn't there and can't tell you why. But your
data
will
still be there. Search your hard drive for all PST files. Open each
in
Outlook until you find your Contacts.
--
Russ Valentine
[MVP-Outlook]
I don't really know what happened. I did the Disk Cleanup, then
defragmented
my C drive and turned off the computer. Next time I opened my
Outlook
the
contacts were gone. I am a computer rookie so I don't know what
kind
of
information you need from me to fix this problem.
Thanks,
MS

:

Explain more accurately what happened.
Bear in mind that disk cleanup will not touch a PST file.
Bear mind that Contacts do not exist separately from a PST file.
There is more to this story than you've told us.
Please tell me you back up your data.
--
Russ Valentine
[MVP-Outlook]
After using the Disk Cleanup I lost the entire content of the
Contacts.
I located the pst file but don't know what to do to bring all
addresses
back
to my Contacts. I am using XP pro with Office 2003 Small
Business
Edition.
Help...
MS
Click to expand...
Click to expand...
Click to expand...
 
MS said:
I found 6 pst files and opened all of them in Outlook. They all
contain my mail and mail folders but none has the contacts.
Click to expand...

Do you mean none contains a Contacts folder? I simply don't see how that's
possible.
I was able to open my mail in the inbox and send e-mai.
Click to expand...

How did you specify the recipient address? Do you click To and select one
from the Address Book or did you simply type one in the To field?
The only strange thing I noticed was that while locating pst files
some folders containing pst files looked faded in Windows Explorer.
Click to expand...

That means the folders are "hidden" folders. For example, the folder
%UserProfile%\Local Settings (C:\Documents and Settings\username\Local
Settings) is a hidden folder, as is the Application Data folders both
parallel to it and underneath it (i.e.,
%UserProfile%\Application Data and %UserProfile%\Local Settings\Application
Data). The default location for your PST is %UserProfile%\Local
Settings\Application Data\Microsoft\Outlook. When looking for PSTs, it's a
good idea to enable searching in hidden files and folders.
 
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