Lost sound

  • Thread starter Thread starter bp1357
  • Start date Start date
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bp1357

When I exited an online game I play habitually, got a blue screen w/writing
that flashed, then system rebooted itself. Got message that fatal error had
occurred. System rebooted fine, but no sound. Tried restore - no help. Looked
in device mgr and yellow question mark next to my sound card (creative labs
X-fi).

My onboard sound is disconnected to accomodate card. Tried reinstalling the
sound card drivers - still no sound and question mark still there in device
mgr.

Card has worked w/no problems for 3-4 months....Obviously something happened
during 'fatal error' but no clue as to how to diagnose or correct...Running
XP SP1.
 
XP running only at SP1,try SP2,the updates will/could eliminate or prevent
those problems...For now,open device mgr,expand the sound tree,R.click
creative,select uninstall (if xp lets you),do for all creative listed w/o
restarting
pc,once thru,exit,shutdown pc..Power off,move the pci card to another slot,re
start pc,xp will reinstall.
 
My mistake - am running SP2.

Uninstalled drivers for sound card and pulled card out. Updated drivers for
onboard sound -Realtek.

Was able to get sound thru speakers. However, when ever I attempt to test my
microphone, the system goes to the same blue screen, then reboots. After
rebooting, the following message appears:

"RTHDCPL.EXE – Illegal System DLL Relocation
The system DLL user 32.dll was relocated in memory. The application will not
run properly. The relocation occurred because DLL
C:\Windows\system32\HHCTRL.OCX
occupied an address range reserved for windows system DLL’s. The vendor
supplying the DLL should be contacted for a new DLL"

Please help anyone
 
I was able to get rid of the dll error message another posting.
Still, whenever I attempt to test my microphone thru control panel - I still
get blue screen and the auto reboot. Then message that serious error has
occurred....

Driving me crazy....Need my microphone....
 
This is the error code I am getting in event viewer after bluescreen and
reboot:

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 2/8/2008
Time: 7:55:45 PM
User: N/A
Computer: HOME-809348CE8B
Description:
Error code 000000fc, parameter1 b474522c, parameter2 55e4c963, parameter3
bacc7e88, parameter4 00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303020 66303030
0020: 50202063 6d617261 72657465 34622073
0030: 32353437 202c6332 34653535 33363963
0040: 6162202c 65376363 202c3838 30303030
0050: 30303030
 
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