Lost shortcuts in Outlook 2003

  • Thread starter Thread starter Koen
  • Start date Start date
K

Koen

Hi,

Some days ago I posted a question about my shortcuts to
public folders who disappear.

Someone suggested me to do a system restore. But this
didn't solved my problem :-( There are no shortcuts
anymore even after the system restore from the day before.

If I create some shortcuts to public folders on exchange,
they all will be lost after I reboot my laptop.

I use WinXP Pro.

Anyone a suggestion, cause this is really annoying.

Thanks in advance.

Koen
 
Can you post your original question again? It's likely been removed from my
newsreader. Thanks.

--
Patricia Cardoza
Outlook MVP
www.cardozasolutions.com

Author, Special Edition Using Microsoft Outlook 2003

***Please post all replies to the newsgroups***
 
Hi,

As requested, this was my origila post.

TNX

Regards

Koen

Subject: RE: Office 2003 Shortcut Bar
Wrom: PEGAUTFJMVRESKP
<[email protected]> Sent: 10/23/2003
6:36:20 AM




use restore in all program-accesories, systemtools
and restore
for now, there could be another reason , after restore do
a file system check on the disk

----- Koen Kips wrote: -----

Hi,

I have a problem with Outlook 2003. In the shortcut
bar
I created several groups and shortcuts. The
shortcuts
all point to Public Folders. Now for some reason
sometimes all my groups and shortcuts are lost after
a
reboot.

This is very frustrating because I have many
shortcuts!

Anyone an idea?

TNX

Regards

Koen
 
I to am having a problem with shortcuts in Outlook 2003. I create
shortcuts to shared calendars on the shortcut navigator bar. They
will work fine until I exit Outlook. When I reenter Outlook and
select (click) a shortcut it will disappear (sometimes they will work
but most often they just disappear). I have found through Google
three other postings with the same or similar problem.

I use outlook 2003 shortcuts disappear for the search.

I have found no solution as of this date.

Eric
 
I think I've understood what's going on, even if it is quite weird. I
was trying to configure a Shortcut Group named "BP's" and my shortcuts
disappeared after restarting Outlook as it is happening to you.
Then I changed the name to "BP" only, and now it's 2 days that my
shortcuts don't disappear anymore...

Maybe it was because of the ', which creates problems in the xml file
where shortcuts are stored... do you have some ' or other strange
character in your shortcuts names?
 
I have found similar results and believe you may be onto something. I
was using "Phone #'s" in my shortcut menu and as soon as I would add
that I would beging to see misc problems such as shortcuts
disappearing. I stopped using the # and ' and haven't had any
problems yet??? Hopefully this is a workaround until microsoft
figures out a patch.
 
I think I've understood what's going on, even if it is quite weird. I
was trying to configure a Shortcut Group named "BP's" and my shortcuts
disappeared after restarting Outlook as it is happening to you.
Then I changed the name to "BP" only, and now it's 2 days that my
shortcuts don't disappear anymore...

Maybe it was because of the ', which creates problems in the xml file
where shortcuts are stored... do you have some ' or other strange
character in your shortcuts names?
 
It looks like you've found the problem. My shortcuts were to shared
calendars and the shortcuts were named as such. Eric's Calendar
Fred's Calendar
I changed them to Eric Calendar Fred Calendar and haven't had any
more problems with them disappearing. We'll see what happens over the
next few days but I think the problem has been found.

Eric
 
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