Lost SHARP network printer and CD drive

  • Thread starter Thread starter Steve H.
  • Start date Start date
S

Steve H.

We use a small Novell Client server which allows us to use
multiple printers and plotters. One computer has lost the
ability to print to the Sharp AR335 copier. We have tried
reinstalling the (3) drivers. In addition, the same
computer has lost the ability to show the printer
properties and is unable to print test pages from the
remaining printers. We can still print to the other
printers, however.

Also, the same computer has lost the ability to 'see' the
cd drive in the computer. We have to use the cd-rw drive
instead.

Would re-installing win 2000 pro help? Any suggestions
would be helpful. Thanks to all.
 
On Wed, 29 Oct 2003 15:45:55 -0800, Steve H. wrote:

....snip...
=>Also, the same computer has lost the ability to 'see' the
=>cd drive in the computer. We have to use the cd-rw drive
=>instead.
=>
=>Would re-installing win 2000 pro help? Any suggestions
=>would be helpful. Thanks to all.

I presume you've done the usual virus checks? Never hurts
to do that.

You don't say if you applied any patches or upgrades to
that machine. SP4, for example, often causes one or more of
the problems you mention. If you did, returning the machine
to a prior state will almost certainly fix it.

Try a repair before you try a reinstall. (F8 at boot takes
you to Safe Mode, and you can do a repair from there.)

Good luck.
 
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