Lost Serial Key

  • Thread starter Thread starter RC
  • Start date Start date
R

RC

Hello.

I purchased a new PC in Taiwan and when I got back to the
states, I realized that I lost the product key for XP Home.

I don't have the number of the place that I purchased my
PC from. I have an OEM version of XP Home (and for those
of you wondering, I'm sure it's legit--it has the hologram
stuff on it and it did come w/ a licnese, but it was in
Chinese and I couldn't read it so, well, I think I threw
it away! ARGH!).

Anyway, I was wondering how to contact Microsoft to either
get a key or a replacement cd. I've tried the online help
and so far it seems like I might need to use the pay for
help option. I would like to avoid this if possible (I
don't really want to spend any more money to fix my stupid
mistake :)

So if anyone could direct me to an email or a phone number
that I could contact I would really appreciate it! Thanks!
 
You will need to contact the PC maker if they provided the OEM WinXP software. Or the seller of the PC, if they sold the OEM copy of WinXP to you.

You may need to purchase a new copy of WinXP, or just the upgrade version, if you have a Win98/ME/2000 CD.

--
Rich/rerat

Look at the following Links, for Most of the OE5 Information that you will
ever need:
Tom Koch MVP's Great OE FAQ's Site: http://insideoe.tomsterdam.com/
Steve Cochran MVP's Great OE FAQ's Site:
http://chattanooga.net/~scochran/oe5faq.htm
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Hello.

I purchased a new PC in Taiwan and when I got back to the
states, I realized that I lost the product key for XP Home.

I don't have the number of the place that I purchased my
PC from. I have an OEM version of XP Home (and for those
of you wondering, I'm sure it's legit--it has the hologram
stuff on it and it did come w/ a licnese, but it was in
Chinese and I couldn't read it so, well, I think I threw
it away! ARGH!).

Anyway, I was wondering how to contact Microsoft to either
get a key or a replacement cd. I've tried the online help
and so far it seems like I might need to use the pay for
help option. I would like to avoid this if possible (I
don't really want to spend any more money to fix my stupid
mistake :)

So if anyone could direct me to an email or a phone number
that I could contact I would really appreciate it! Thanks!
 
Thanks for the reply. Unfortunately I don't have the
telephone number of the place where I purchased my system
(it was also in Taiwan it wouldn't be to convinient for me
to find the number).

I do have Win98, but it really would suck if I had to
purchase another copy when I already purchased a legal
version, know what I mean? Anyway, thanks again for the
help!
-----Original Message-----
You will need to contact the PC maker if they provided
Click to expand...
the OEM WinXP software. Or the seller of the PC, if they
sold the OEM copy of WinXP to you.
You may need to purchase a new copy of WinXP, or just the
Click to expand...
upgrade version, if you have a Win98/ME/2000 CD.
 
RC;
Since Windows XP is OEM, you have two options:
1. Contact the seller to see what they can do for you (probably
nothing)
2. Buy another copy.

Since it is OEM, Microsoft can not help.
 
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