lost notes and contacts after deleting exchange profile in preparation for BCM install

  • Thread starter Thread starter Jerome
  • Start date Start date
J

Jerome

Sorry this one is a little complicated...(havent' even started on BCM)
I'm connecting XP to Small Business Server 2003, running Small
Business Edition Office 2003. Had to move to a different SBS 2003
server(hardware upgrade, old server had to leave). After moving to new
domain server, reset exchange settings to point to new server and then
moved all of the files in %UserName%\Local Settings\**\Outlook to new
user profile that was created when I joined new domain. When I brought
Outlook up the calender entries were missing. Email messages and
folders were there (Unfortunately contacts and notes were not checked
at this point). I was able to recover the calender by importing from
backup created before begining this operation and subsequently
discovering that the contacts and notes were missing. I tried another
import and no contacts or notes came through(calender and email ok). I
was able to recover 250+ contacts from Cellphone Sync. Can't seem to
import/find the notes, any ideas, I'm confusd???
 
I'm confused, too. Where was the data originally? In an Exchange mailbox? If
so, did you migrate the data to the new server? In a .pst file? If so,
instead of importing, try using the File | Open | Outlook Data File command
to open the .pst file(s) directly.
 
Sue,
I was able to recover the notes. Logged in to old server with his
account to a blank profile, connected to exchange and data started to
flow. The previous IT guy had set up my clients email and I did not
check it well enough. His 'notes and calender' were tied to his
exchange account in some way(???) and his POP accounts were being
delivered to his 'POP acccounts' .pst local profile. With archiving
turned off for notes and calender, it was never in the backup.pst
either. I tried to open .pst file like you recommended but it had the
same data that I had imported earlier. I am still unclear exactly the
'how and why's, but it makes a little sense, just not sure how they
were able to set it up like that. Thanks for your input, Jerry
 
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