Lost my CD/DVD drive

  • Thread starter Thread starter rrosebowl1
  • Start date Start date
R

rrosebowl1

How do I recover my CD/DVD driver once it has been deleted from my computer.
I'm on a Dell computer and they are saying that it will cost quite a bit of
money for them to help me. Is there some place online I can get this with
out having to go thru Dell and the expences???
 
You can no longer access the CD drive or the DVD drive:
or you get an error code 31
See: http://support.microsoft.com/default.aspx?scid=kb;EN-US;314060
(Remove Upper and Lower filters)

CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/kb/316529

XP does not recognize a DVD-RW disc
http://support.microsoft.com/kb/818733/en-us

Also:
Right click on the My Computer Icon on your desktop
and select Manage and select: Device Manager
(Or: Go to Start, then select 'Run' and in the Open field enter: devmgmt.msc
then click on the OK button)

After the Device Manager window opens, click the "+" to expand the
DVD/CD-Rom drives option.
Next, right-click on the CD/DVD Drive(s) you are having problems with
and select: Uninstall.
You may be prompted to reboot your computer, do not reboot!
Instead shutdown the PC and remove the cable to the CD/DVD
drive or drives. Now with the drives disconnected, boot the PC.
Check that the CD/DVD devices are no longer listed in
Device Manager. Now power down the PC, reconnect your
CD/DVD drivers. Windows should discover the devices and
reinstall the drivers.
 
I'm sure you have giving me some good advice, but I am not very good with
computer and I don't understand just how you Remove Upper and Lower filters,
or what they are for that matter. Do you think you could help me futher?????
 
There is a utility on the Aumha web site
named CDGONE.
http://www.aumha.org/regfiles.php

Search the above page (Ctrl+F) using
the key word: cdgone

I have not used/tested CDGONE so run
at your own risk. Create a new system restore point
as a precaution before you run CDGONE.
 
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