lost mail!

  • Thread starter Thread starter anonymous
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A

anonymous

Does anyone know where outlook messages are stored if a
personal folders file is not set up? We have a user who
did not have personal folders file (.pst) on his pc, but I
removed his current services and re-added them, and added
personal folders. When I restarted Outlook, lots of mail
came in, but apparently not all of his current mail, just
old stuff. I don't know where the mail was being stored
originally, so I can't import into his new setup.
Outlook 2000, SR-1
Windows 98 SE
NT network
set up for corporate/workgroup use, with POP3 being used
for outside mail and exchange server for in-house mail.
Thanks for any help.
 
That's my problem -- where IS the exchange mailbox. If
it's the user's folder on the mail server under
mdaemon\users\... the old mail isn't there. His current
mail is sending/receiving fine from there, but any mail
that existed there before is gone. Is there another file
to search for on the mail server?
Thanks
 
That's it alright. Look on your back-up tapes to see if you can restore from
a previous date.

--
Roady
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-----
 
But where do they go after the user receives them? The
messages seem to only show up in that user directory on
the exchange server until opened by the user.
This particular user had many messages in his inbox, but
no .pst file on his pc. At that time, the messages
weren't showing up on the exchange server, either, at
least not in that user directory under \mdaemon\users\...
So I don't think they'll be on the backup tape either,
only the messages that happened to come in after the user
closed Outlook for the day and before the backup was run.
 
mdaemon? That doesn't sound like Exchange at all. The Exchange data would be
on the server, in the .edb file for the mailboxes.
 
anonymous said:
But where do they go after the user receives them? The
messages seem to only show up in that user directory on
the exchange server until opened by the user.
This particular user had many messages in his inbox, but
no .pst file on his pc.
Click to expand...

If the primary delivery location is Exchange, then they must still be on the
Exchange server. If the primary location is not Exchange, then it MUST be a
PST. There are no other options. If he had an inbox and it wasn't the
Exchange server, then he DID have a PST file on his PC. There's no way
around that.
--
Brian Tillman
Smiths Aerospace
3290 Patterson Ave. SE, MS 1B3
Grand Rapids, MI 49512-1991
Brian.Tillman is the name, smiths-aerospace.com is the domain.

I don't speak for Smiths, and Smiths doesn't speak for me.
 
anonymous said:
But where do they go after the user receives them? The
messages seem to only show up in that user directory on
the exchange server until opened by the user.
This particular user had many messages in his inbox, but
no .pst file on his pc.
Click to expand...

Perhaps I spoke too soon. If he was connecting to an IMAP server for his
mail, then the old mail should still be in the IMAP server's inbox folder.
--
Brian Tillman
Smiths Aerospace
3290 Patterson Ave. SE, MS 1B3
Grand Rapids, MI 49512-1991
Brian.Tillman is the name, smiths-aerospace.com is the domain.

I don't speak for Smiths, and Smiths doesn't speak for me.
 
And would also still be in a PST in the user folder on the local drive,
unless it was deleted.
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Sue Mosher said:
And would also still be in a PST in the user folder on the local
drive, unless it was deleted.
Click to expand...

Not necessarily. IMAP messages stay on the server. They are not downloaded
to the local machine (in general).
--
Brian Tillman
Smiths Aerospace
3290 Patterson Ave. SE, MS 1B3
Grand Rapids, MI 49512-1991
Brian.Tillman is the name, smiths-aerospace.com is the domain.

I don't speak for Smiths, and Smiths doesn't speak for me.
 
Actually, they are. When Outlook displays an IMAP Inbox, what it is actually
showing is the data in a .pst file that acts as a local cache of the IMAP
mailbox.
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Sue Mosher said:
Actually, they are. When Outlook displays an IMAP Inbox, what it is
actually showing is the data in a .pst file that acts as a local
cache of the IMAP mailbox.
Click to expand...

Point taken.
--
Brian Tillman
Smiths Aerospace
3290 Patterson Ave. SE, MS 1B3
Grand Rapids, MI 49512-1991
Brian.Tillman is the name, smiths-aerospace.com is the domain.

I don't speak for Smiths, and Smiths doesn't speak for me.
 
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