Lost mail msgs.

[Richard Mahan]

Is there any explanation why all my mail messages in my inbox just
disappeared and is there any way to recover it? I'm devasted

 

[DL]

You might have to wait a bit longer than 5mins for a constructive response.

For now try these;
Have the Views been changed?
Have they been archived?
Is this a pop or exchange sys?

 

[Richard Mahan]

In reference to your response to views, could you please give me a little
more detail.

pertaining to Archives, I'm quite sure that the email was not configured to
be automatically archived

As to the server, I am on a private network (Citrix) using the Microsoft
exchange server.

 

[Hal Hostetler [MVP P/I]]

Views are under 'View|Current View' ('View|Arrange By|Current View' in
Outlook 2003) and if set to "Unread messages in this folder", all read
messages will "disappear".

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Richard Mahan]

I checked and I don't see that the view menu is set to "unread messages"
where do these emails go when they disappear and are they recoverable?
thanks

 

[DL]

I've no dealings with exchange; that said are you using a pst, on the local
pc, or ost? If the latter I believe there would be a backup on the server,
if pst, are there any other pst's on the local pc
(pst & ost being the OL data file)

 

[Richard Mahan]

Not being very proficient in Outlook, I'm not quite sure. I think I saw a
pst folder but am not quite sure how to access or open that folder.
I sent a request to our network technical support but have not gotten a
response yet. my experience has been that I get quicker and better responses
in this forumn. thanks

 

[DL]

Within OL, File>Open>Data File........then open any other pst's found
If you look in properties of your current, open pst, it will show its name
and path