Lost mail msgs.

  • Thread starter Thread starter Richard Mahan
  • Start date Start date
R

Richard Mahan

Is there any explanation why all my mail messages in my inbox just
disappeared and is there any way to recover it? I'm devasted
 
You might have to wait a bit longer than 5mins for a constructive response.

For now try these;
Have the Views been changed?
Have they been archived?
Is this a pop or exchange sys?
 
In reference to your response to views, could you please give me a little
more detail.

pertaining to Archives, I'm quite sure that the email was not configured to
be automatically archived

As to the server, I am on a private network (Citrix) using the Microsoft
exchange server.
 
Views are under 'View|Current View' ('View|Arrange By|Current View' in
Outlook 2003) and if set to "Unread messages in this folder", all read
messages will "disappear".

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 
I checked and I don't see that the view menu is set to "unread messages"
where do these emails go when they disappear and are they recoverable?
thanks
 
I've no dealings with exchange; that said are you using a pst, on the local
pc, or ost? If the latter I believe there would be a backup on the server,
if pst, are there any other pst's on the local pc
(pst & ost being the OL data file)
 
Not being very proficient in Outlook, I'm not quite sure. I think I saw a
pst folder but am not quite sure how to access or open that folder.
I sent a request to our network technical support but have not gotten a
response yet. my experience has been that I get quicker and better responses
in this forumn. thanks
 
Within OL, File>Open>Data File........then open any other pst's found
If you look in properties of your current, open pst, it will show its name
and path
 
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