Lost like from address book to Contacts :(

  • Thread starter Thread starter MrMoke
  • Start date Start date
M

MrMoke

A strange situation indeed. All of my Contact database seems to be intact,
but when I generate a new e-mail, and click on the address button in the TO:
filed I get an error that says It can't be opened, and the Contact file is
moved, deleted, or not have proper permissions.

What's the procedure to reestablish the link between the two?

Thanks in advance
 
Depends on your version.
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection,
depending on your Outlook version. Note that in some instances you may
actually have to remove the Outlook Address Book completely from your
Profile, close Outlook, and then re-add it before you can get it to work.

Outlook 2000, Corp/Workgroup:
Go to Tools > Services. Make sure the Outlook Address Book service is
listed. If not, add it. Next, R click on the Contact folder or folders you
want the OAB to display, choose "Properties", go to the Outlook Address Book
tab and check the "Show this folder as an E-mail address book" box. You may
also need to go to Tools > Options > Addressing Tab and choose to show your
Contacts folder.

Outlook 2002:
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
 
Thanks Russ: It was pretty hopelessly messed up because of a motherboard
replacement I had to do about a week ago. Windows hates it when you have to
change out the HAL layer. Tends to puke all over itself. I just followed
your advice, deleted the OAB, then re-added it, and attached the proper
Contact folder. It's happy again.


Russ Valentine said:
Depends on your version.
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection,
depending on your Outlook version. Note that in some instances you may
actually have to remove the Outlook Address Book completely from your
Profile, close Outlook, and then re-add it before you can get it to work.

Outlook 2000, Corp/Workgroup:
Go to Tools > Services. Make sure the Outlook Address Book service is
listed. If not, add it. Next, R click on the Contact folder or folders you
want the OAB to display, choose "Properties", go to the Outlook Address Book
tab and check the "Show this folder as an E-mail address book" box. You may
also need to go to Tools > Options > Addressing Tab and choose to show your
Contacts folder.

Outlook 2002:
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.




--
Russ Valentine
[MVP-Outlook]
MrMoke said:
A strange situation indeed. All of my Contact database seems to be intact,
but when I generate a new e-mail, and click on the address button in the TO:
filed I get an error that says It can't be opened, and the Contact file is
moved, deleted, or not have proper permissions.

What's the procedure to reestablish the link between the two?

Thanks in advance
Click to expand...
Click to expand...
 
It can be maddening though. Now anyone that has more than one e-mail address
in their contact record shows up multiple times in the Address book.

What a pain
 
Behaving as designed. The purpose of the address book is to make all
electronic addresses available.
 
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