Lost Internet Connection Followup Question

  • Thread starter Thread starter ColTom2
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ColTom2

Hi:

I had a friend install Microsoft Anti-Spyware Beta 1 on his Windows XP
Home Edition (SP1)computer. When he ran the scan it found some spyware which
he
fixed (deleted). Now he no longer can connect to the internet. He is using
Juno as his ISP with dial-up.

Frank Saunders replied:
After you run Microsoft Windows AntiSpyware (Beta), you have
network-related
problems, or you receive an error message
http://support.microsoft.com/kb/892350

I sent Frank a follow-up question, but apparently he is out for the
holiday weekend. Since my friend above has Win XP SP1 and not SP2 installed
would it be better and/or easier to run either the LPSFix.exe or
WinsockxpFix.exe first. If so, which of these fixes should I try and run
first?

Thanks
 
You could've flipped a coin.

Try one and if it doesn't work try the other.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
Hi Wesley:

I am speaking of trying to run the fixes rather than the procedures
outlined in kb892350 article, which are somewhat more complicated due to
friend having SP1 installed and not SP2.

If I try and run the fixes and they do not work can I still have the
option of following the kb892350 procedures? I suppose I could back up the
entire Registry and if fixes do not work then restore the Registry and then
try the kb892350 procedures?

Hope all this makes sense to you.

Thanks,

Tom
 
Yes, with SP1 this can be more complicated. So far this is the only reason
that I can see to install SP2.

Run WinsockFix first, LSP-Fix and then try to manually fix by following the
instructions from one or all of the three following KB articles.

Which you shouldn't have to do because WinsockFix or LSP-Fix ought to fix
the problem.

"Operation Was Attempted on Something That Is Not a Socket" Error Message
When You Try to Obtain an IP Address
http://support.microsoft.com/default.aspx?scid=kb;[LN];318584

Error message when you try to connect to network: An operation was attempted
on something that is not a socket
http://support.microsoft.com/default.aspx?scid=kb;en-us;817571

After you run Microsoft Windows AntiSpyware (Beta), you have network-related
problems, or you receive an error message
http://support.microsoft.com/kb/892350


[If you have suddenly lost your Internet connection after removing spy-ware
(such as NewDotNet, and Commonname) the following steps will help restore
your connection. This works for Windows 9x/NT/2000/XP.

1.) Download WinsockFix.zip. (by: Option^Explicit)
http://members.shaw.ca/installations/WinsockFix.zip

2.) UnZip WinsockFix.zip (Pay close attention to where the file is extracted
to.)
3.) Run WinsockFix.exe.
4.) Click the Fix button.

This program will clean up your TCP/IP connection and rebuild the database.
After the program is complete, reboot and your problems should be resolved.
------

The Winsockfix Utility will:
1.) Detect your current Operating System
2.) Release the IP address, taking you "Offline"
3.) Reset the TCP stack using Netsh.exe (Windows XP only)
4.) Delete the current Registry TCP and Winsock Values
5.) Import new "Working" Registry Values
6.) Backup any Current "Hosts" file
7.) Replace the "Hosts" file with a default one

Make sure that you Reboot the Computer!

Here is a tutorial on how to...
Using LSP-Fix to remove Spyware & Hijackers
http://www.bleepingcomputer.com/forums/tutorial59.html

Scroll down to see it, do type anything in the Search box.

[[If I try and run the fixes and they do not work can I still have the
option of following the kb892350 procedures?]]

Yes. But you shouldn't need to.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
Hi Wesley:

Your download site for WinsockFix.zip is no longer valid. Do you have
another site?

Thanks,

Tom

Wesley Vogel said:
Yes, with SP1 this can be more complicated. So far this is the only
reason
that I can see to install SP2.

Run WinsockFix first, LSP-Fix and then try to manually fix by following
the
instructions from one or all of the three following KB articles.

Which you shouldn't have to do because WinsockFix or LSP-Fix ought to fix
the problem.

"Operation Was Attempted on Something That Is Not a Socket" Error Message
When You Try to Obtain an IP Address
http://support.microsoft.com/default.aspx?scid=kb;[LN];318584

Error message when you try to connect to network: An operation was
attempted
on something that is not a socket
http://support.microsoft.com/default.aspx?scid=kb;en-us;817571

After you run Microsoft Windows AntiSpyware (Beta), you have
network-related
problems, or you receive an error message
http://support.microsoft.com/kb/892350


[If you have suddenly lost your Internet connection after removing
spy-ware
(such as NewDotNet, and Commonname) the following steps will help restore
your connection. This works for Windows 9x/NT/2000/XP.

1.) Download WinsockFix.zip. (by: Option^Explicit)
http://members.shaw.ca/installations/WinsockFix.zip

2.) UnZip WinsockFix.zip (Pay close attention to where the file is
extracted
to.)
3.) Run WinsockFix.exe.
4.) Click the Fix button.

This program will clean up your TCP/IP connection and rebuild the
database.
After the program is complete, reboot and your problems should be
resolved.
------

The Winsockfix Utility will:
1.) Detect your current Operating System
2.) Release the IP address, taking you "Offline"
3.) Reset the TCP stack using Netsh.exe (Windows XP only)
4.) Delete the current Registry TCP and Winsock Values
5.) Import new "Working" Registry Values
6.) Backup any Current "Hosts" file
7.) Replace the "Hosts" file with a default one

Make sure that you Reboot the Computer!

Here is a tutorial on how to...
Using LSP-Fix to remove Spyware & Hijackers
http://www.bleepingcomputer.com/forums/tutorial59.html

Scroll down to see it, do type anything in the Search box.

[[If I try and run the fixes and they do not work can I still have the
option of following the kb892350 procedures?]]

Yes. But you shouldn't need to.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
ColTom2 said:
Hi Wesley:

I am speaking of trying to run the fixes rather than the procedures
outlined in kb892350 article, which are somewhat more complicated due to
friend having SP1 installed and not SP2.

If I try and run the fixes and they do not work can I still have the
option of following the kb892350 procedures? I suppose I could back up
the
entire Registry and if fixes do not work then restore the Registry and
then try the kb892350 procedures?

Hope all this makes sense to you.

Thanks,

Tom
 
Google provided this - (2 seconds) - searched winsockfix.zip
http://www.tacktech.com/display.cfm?ttid=257

Just an observation, but you should encourage your friend to d/l and install
SP2 - there's a dozen or so additional upgrades/fixes since which
cannot/will not install without SP2 loaded first.

HTH - Yabbadoo

ColTom2 said:
Hi Wesley:

Your download site for WinsockFix.zip is no longer valid. Do you have
another site?

Thanks,

Tom

Wesley Vogel said:
Yes, with SP1 this can be more complicated. So far this is the only
reason
that I can see to install SP2.

Run WinsockFix first, LSP-Fix and then try to manually fix by following
the
instructions from one or all of the three following KB articles.

Which you shouldn't have to do because WinsockFix or LSP-Fix ought to fix
the problem.

"Operation Was Attempted on Something That Is Not a Socket" Error Message
When You Try to Obtain an IP Address
http://support.microsoft.com/default.aspx?scid=kb;[LN];318584

Error message when you try to connect to network: An operation was
attempted
on something that is not a socket
http://support.microsoft.com/default.aspx?scid=kb;en-us;817571

After you run Microsoft Windows AntiSpyware (Beta), you have
network-related
problems, or you receive an error message
http://support.microsoft.com/kb/892350


[If you have suddenly lost your Internet connection after removing
spy-ware
(such as NewDotNet, and Commonname) the following steps will help restore
your connection. This works for Windows 9x/NT/2000/XP.

1.) Download WinsockFix.zip. (by: Option^Explicit)
http://members.shaw.ca/installations/WinsockFix.zip

2.) UnZip WinsockFix.zip (Pay close attention to where the file is
extracted
to.)
3.) Run WinsockFix.exe.
4.) Click the Fix button.

This program will clean up your TCP/IP connection and rebuild the
database.
After the program is complete, reboot and your problems should be
resolved.
------

The Winsockfix Utility will:
1.) Detect your current Operating System
2.) Release the IP address, taking you "Offline"
3.) Reset the TCP stack using Netsh.exe (Windows XP only)
4.) Delete the current Registry TCP and Winsock Values
5.) Import new "Working" Registry Values
6.) Backup any Current "Hosts" file
7.) Replace the "Hosts" file with a default one

Make sure that you Reboot the Computer!

Here is a tutorial on how to...
Using LSP-Fix to remove Spyware & Hijackers
http://www.bleepingcomputer.com/forums/tutorial59.html

Scroll down to see it, do type anything in the Search box.

[[If I try and run the fixes and they do not work can I still have the
option of following the kb892350 procedures?]]

Yes. But you shouldn't need to.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
ColTom2 said:
Hi Wesley:

I am speaking of trying to run the fixes rather than the procedures
outlined in kb892350 article, which are somewhat more complicated due to
friend having SP1 installed and not SP2.

If I try and run the fixes and they do not work can I still have the
option of following the kb892350 procedures? I suppose I could back up
the
entire Registry and if fixes do not work then restore the Registry and
then try the kb892350 procedures?

Hope all this makes sense to you.

Thanks,

Tom


You could've flipped a coin.

Try one and if it doesn't work try the other.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In ColTom2 <[email protected]> hunted and pecked:
Hi:

I had a friend install Microsoft Anti-Spyware Beta 1 on his Windows
XP
Home Edition (SP1)computer. When he ran the scan it found some spyware
which he
fixed (deleted). Now he no longer can connect to the internet. He is
using
Juno as his ISP with dial-up.

Frank Saunders replied:
After you run Microsoft Windows AntiSpyware (Beta), you have
network-related
problems, or you receive an error message
http://support.microsoft.com/kb/892350

I sent Frank a follow-up question, but apparently he is out for the
holiday weekend. Since my friend above has Win XP SP1 and not SP2
installed would it be better and/or easier to run either the
LPSFix.exe
or
WinsockxpFix.exe first. If so, which of these fixes should I try and
run
first?

Thanks
 
Here ya go, Tom

http://www.tacktech.com/pub/winsockfix/WinsockFix.zip

http://www.downloads.subratam.org/WinsockFix.zip

http://www.snapfiles.com/dlnow/dlnow.dll?Inc=No&ID=107303


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
ColTom2 said:
Hi Wesley:

Your download site for WinsockFix.zip is no longer valid. Do you have
another site?

Thanks,

Tom

Wesley Vogel said:
Yes, with SP1 this can be more complicated. So far this is the only
reason
that I can see to install SP2.

Run WinsockFix first, LSP-Fix and then try to manually fix by following
the
instructions from one or all of the three following KB articles.

Which you shouldn't have to do because WinsockFix or LSP-Fix ought to fix
the problem.

"Operation Was Attempted on Something That Is Not a Socket" Error Message
When You Try to Obtain an IP Address
http://support.microsoft.com/default.aspx?scid=kb;[LN];318584

Error message when you try to connect to network: An operation was
attempted
on something that is not a socket
http://support.microsoft.com/default.aspx?scid=kb;en-us;817571

After you run Microsoft Windows AntiSpyware (Beta), you have
network-related
problems, or you receive an error message
http://support.microsoft.com/kb/892350


[If you have suddenly lost your Internet connection after removing
spy-ware
(such as NewDotNet, and Commonname) the following steps will help restore
your connection. This works for Windows 9x/NT/2000/XP.

1.) Download WinsockFix.zip. (by: Option^Explicit)
http://members.shaw.ca/installations/WinsockFix.zip

2.) UnZip WinsockFix.zip (Pay close attention to where the file is
extracted
to.)
3.) Run WinsockFix.exe.
4.) Click the Fix button.

This program will clean up your TCP/IP connection and rebuild the
database.
After the program is complete, reboot and your problems should be
resolved.
------

The Winsockfix Utility will:
1.) Detect your current Operating System
2.) Release the IP address, taking you "Offline"
3.) Reset the TCP stack using Netsh.exe (Windows XP only)
4.) Delete the current Registry TCP and Winsock Values
5.) Import new "Working" Registry Values
6.) Backup any Current "Hosts" file
7.) Replace the "Hosts" file with a default one

Make sure that you Reboot the Computer!

Here is a tutorial on how to...
Using LSP-Fix to remove Spyware & Hijackers
http://www.bleepingcomputer.com/forums/tutorial59.html

Scroll down to see it, do type anything in the Search box.

[[If I try and run the fixes and they do not work can I still have the
option of following the kb892350 procedures?]]

Yes. But you shouldn't need to.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
ColTom2 said:
Hi Wesley:

I am speaking of trying to run the fixes rather than the procedures
outlined in kb892350 article, which are somewhat more complicated due to
friend having SP1 installed and not SP2.

If I try and run the fixes and they do not work can I still have the
option of following the kb892350 procedures? I suppose I could back up
the
entire Registry and if fixes do not work then restore the Registry and
then try the kb892350 procedures?

Hope all this makes sense to you.

Thanks,

Tom


You could've flipped a coin.

Try one and if it doesn't work try the other.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In ColTom2 <[email protected]> hunted and pecked:
Hi:

I had a friend install Microsoft Anti-Spyware Beta 1 on his Windows
XP
Home Edition (SP1)computer. When he ran the scan it found some spyware
which he
fixed (deleted). Now he no longer can connect to the internet. He is
using
Juno as his ISP with dial-up.

Frank Saunders replied:
After you run Microsoft Windows AntiSpyware (Beta), you have
network-related
problems, or you receive an error message
http://support.microsoft.com/kb/892350

I sent Frank a follow-up question, but apparently he is out for the
holiday weekend. Since my friend above has Win XP SP1 and not SP2
installed would it be better and/or easier to run either the
LPSFix.exe or
WinsockxpFix.exe first. If so, which of these fixes should I try and
run
first?

Thanks
 
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