Lost information after upgrade from Outlook 2003 to 2007

  • Thread starter Thread starter Rob
  • Start date Start date
R

Rob

I recently upgraded from outlook 2003 to outlook 2007. None of my information
carried through the upgrade, so I lost all emails and contacts. My emails
were on an IMAP server, so i was able to connect to that once more, but the
contacts have disappeared.

I have tried doing a search for the old PST files that would have been
associated with 2003, but no PST files whatsoever were found.

Any suggestions?

Also, I would like to restore the email from 2003 rather then keep this new
IMAP'd profile
 
Rob said:
I recently upgraded from outlook 2003 to outlook 2007. None of my
information carried through the upgrade, so I lost all emails and
contacts. My emails were on an IMAP server, so i was able to connect
to that once more, but the contacts have disappeared.
Click to expand...

No they haven't. They're still in the old PST. Installing Outlook 2007
creates a new mail profile and a new default PST.
I have tried doing a search for the old PST files that would have been
associated with 2003, but no PST files whatsoever were found.
Click to expand...

PSTs are, by default, created in a hidden folder. On Windows XP, they're in
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook and on
WIndows Vista they're in %LocalAppData%\Microsoft\Outlook. Open Windows
Explorer and enter whichever of those paths are appropriate to your
operating system into the Address field. Click the Go button or press
Enter. Explorer will open the folder.
Also, I would like to restore the email from 2003 rather then keep
this new IMAP'd profile
Click to expand...

If you were using an IMAP account in Outlook 2003, unless you moved messages
from the server to a local folder set, it's all stll on the server. That's
the point of using IMAP. What you say about the non-mail items, like
Calendar, and Contacts, however, is true - it's in your local PST.
 
I upgraded from 2003 to 2007 and now cannot find any of my accounts. I still have contacts, but not accounts. I found the files Mr. Tillman mentioned in this thread (%UserProfile%\Local Settings\Application Data\Microsoft\Outlook), but now that I've found them, have no idea how to restore them or get them active again.... I shared this on Microsoft's forum, but got no replies.... Help, please! Thanks.



Posted as a reply to:

Re: Lost information after upgrade from Outlook 2003 to 2007



No they haven't. They're still in the old PST. Installing Outlook 2007
creates a new mail profile and a new default PST.


PSTs are, by default, created in a hidden folder. On Windows XP, they're in
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook and on
WIndows Vista they're in %LocalAppData%\Microsoft\Outlook. Open Windows
Explorer and enter whichever of those paths are appropriate to your
operating system into the Address field. Click the Go button or press
Enter. Explorer will open the folder.


If you were using an IMAP account in Outlook 2003, unless you moved messages
from the server to a local folder set, it's all stll on the server. That's
the point of using IMAP. What you say about the non-mail items, like
Calendar, and Contacts, however, is true - it's in your local PST.
--
Brian Tillman [MVP-Outlook]

EggHeadCafe - Software Developer Portal of Choice
WCF Workflow Services Using External Data Exchange
http://www.eggheadcafe.com/tutorial...a-6dafb17b6d74/wcf-workflow-services-usi.aspx
 
Use File > Open from within Outlook, and browse to the PST.

For future reference, you may find this link to be very helpful:

http://www.howto-outlook.com/howto/backupandrestore.htm


I upgraded from 2003 to 2007 and now cannot find any of my accounts. I
Click to expand...
still have contacts, but not accounts. I found the files Mr. Tillman
mentioned in this thread (%UserProfile%\Local Settings\Application
Data\Microsoft\Outlook), but now that I've found them, have no idea how to
restore them or get them active again.... I shared this on Microsoft's
forum, but got no replies.... Help, please! Thanks.
Posted as a reply to:

Re: Lost information after upgrade from Outlook 2003 to 2007



No they haven't. They're still in the old PST. Installing Outlook 2007
creates a new mail profile and a new default PST.


PSTs are, by default, created in a hidden folder. On Windows XP, they're in
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook and on
WIndows Vista they're in %LocalAppData%\Microsoft\Outlook. Open Windows
Explorer and enter whichever of those paths are appropriate to your
operating system into the Address field. Click the Go button or press
Enter. Explorer will open the folder.


If you were using an IMAP account in Outlook 2003, unless you moved messages
from the server to a local folder set, it's all stll on the server. That's
the point of using IMAP. What you say about the non-mail items, like
Calendar, and Contacts, however, is true - it's in your local PST.
--
Brian Tillman [MVP-Outlook]

EggHeadCafe - Software Developer Portal of Choice
WCF Workflow Services Using External Data Exchange
Click to expand...
http://www.eggheadcafe.com/tutorial...a-6dafb17b6d74/wcf-workflow-services-usi.aspx
 
I upgraded from 2003 to 2007 and now cannot find any of my accounts. I still
have contacts, but not
accounts.
Click to expand...

Did you create a new mail profile? Upgrading should detect that you had a
mail profile already set up and reuse it, but if you started with a new mail
profile, you'll have to set your accounts up again. That's usually better
anyway. The data files you found do not contain the account information.
 
Hi,

I am just installed Office 2007 Pro onto my co-worker's computer. We lost all the contacts, and all the old emails. I don't know how to retrieve them, and she is quite upset. Can anyone help?

I read some of the other answers and I don't know what a pst file is. We are a tiny office with just 3 people and we do not have an IT person. I installed the software not realizing this would happen. Hopefully someone can help and she doesn't have to stay mad at me for long.

Thank you



Armando A. wrote:

Lost account data when upgrading from Outlook 2003 to 2007.... HELP!
16-Sep-09

I upgraded from 2003 to 2007 and now cannot find any of my accounts. I still have contacts, but not accounts. I found the files Mr. Tillman mentioned in this thread (%UserProfile%\Local Settings\Application Data\Microsoft\Outlook), but now that I have found them, have no idea how to restore them or get them active again.... I shared this on Microsoft's forum, but got no replies.... Help, please! Thanks


Posted as a reply to

Re: Lost information after upgrade from Outlook 2003 to 200


No they have not. They're still in the old PST. Installing Outlook 200
creates a new mail profile and a new default PST

PSTs are, by default, created in a hidden folder. On Windows XP, they are i
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook and o
WIndows Vista they are in %LocalAppData%\Microsoft\Outlook. Open Window
Explorer and enter whichever of those paths are appropriate to you
operating system into the Address field. Click the Go button or pres
Enter. Explorer will open the folder

If you were using an IMAP account in Outlook 2003, unless you moved message
from the server to a local folder set, it is all stll on the server. That'
the point of using IMAP. What you say about the non-mail items, lik
Calendar, and Contacts, however, is true - it is in your local PST
-
Brian Tillman [MVP-Outlook

EggHeadCafe - Software Developer Portal of Choic
WCF Workflow Services Using External Data Exchang
http://www.eggheadcafe.com/tutorial...a-6dafb17b6d74/wcf-workflow-services-usi.aspx

Previous Posts In This Thread:

Lost information after upgrade from Outlook 2003 to 2007
I recently upgraded from outlook 2003 to outlook 2007. None of my information
carried through the upgrade, so I lost all emails and contacts. My emails
were on an IMAP server, so i was able to connect to that once more, but the
contacts have disappeared.

I have tried doing a search for the old PST files that would have been
associated with 2003, but no PST files whatsoever were found.

Any suggestions?

Also, I would like to restore the email from 2003 rather then keep this new
IMAP'd profile

Re: Lost information after upgrade from Outlook 2003 to 2007

No they haven't. They're still in the old PST. Installing Outlook 2007
creates a new mail profile and a new default PST

PSTs are, by default, created in a hidden folder. On Windows XP, they're i
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook and on
WIndows Vista they're in %LocalAppData%\Microsoft\Outlook. Open Windows
Explorer and enter whichever of those paths are appropriate to your
operating system into the Address field. Click the Go button or press
Enter. Explorer will open the folder

If you were using an IMAP account in Outlook 2003, unless you moved messages
from the server to a local folder set, it's all stll on the server. That's
the point of using IMAP. What you say about the non-mail items, like
Calendar, and Contacts, however, is true - it's in your local PST
--
Brian Tillman [MVP-Outlook]

Lost account data when upgrading from Outlook 2003 to 2007.... HELP!
I upgraded from 2003 to 2007 and now cannot find any of my accounts. I still have contacts, but not accounts. I found the files Mr. Tillman mentioned in this thread (%UserProfile%\Local Settings\Application Data\Microsoft\Outlook), but now that I have found them, have no idea how to restore them or get them active again.... I shared this on Microsoft's forum, but got no replies.... Help, please! Thanks



Posted as a reply to:

Re: Lost information after upgrade from Outlook 2003 to 2007



No they have not. They're still in the old PST. Installing Outlook 2007
creates a new mail profile and a new default PST.


PSTs are, by default, created in a hidden folder. On Windows XP, they are in
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook and on
WIndows Vista they are in %LocalAppData%\Microsoft\Outlook. Open Windows
Explorer and enter whichever of those paths are appropriate to your
operating system into the Address field. Click the Go button or press
Enter. Explorer will open the folder.


If you were using an IMAP account in Outlook 2003, unless you moved messages
from the server to a local folder set, it is all stll on the server. That's
the point of using IMAP. What you say about the non-mail items, like
Calendar, and Contacts, however, is true - it is in your local PST.
--
Brian Tillman [MVP-Outlook]

EggHeadCafe - Software Developer Portal of Choice
WCF Workflow Services Using External Data Exchange
http://www.eggheadcafe.com/tutorial...a-6dafb17b6d74/wcf-workflow-services-usi.aspx


Submitted via EggHeadCafe - Software Developer Portal of Choice
WinINetHTTPSend: World's Smallest HTTP Component!
http://www.eggheadcafe.com/tutorial...a6d8-f66b277ca1f5/wininethttpsend-worlds.aspx
 
Within Outlook, File>Open>Data File........what files does it show?

Hi,

I am just installed Office 2007 Pro onto my co-worker's computer. We lost
all the contacts, and all the old emails. I don't know how to retrieve
them, and she is quite upset. Can anyone help?

I read some of the other answers and I don't know what a pst file is. We
are a tiny office with just 3 people and we do not have an IT person. I
installed the software not realizing this would happen. Hopefully someone
can help and she doesn't have to stay mad at me for long.

Thank you



Armando A. wrote:

Lost account data when upgrading from Outlook 2003 to 2007.... HELP!
16-Sep-09

I upgraded from 2003 to 2007 and now cannot find any of my accounts. I
still have contacts, but not accounts. I found the files Mr. Tillman
mentioned in this thread (%UserProfile%\Local Settings\Application
Data\Microsoft\Outlook), but now that I have found them, have no idea how
to restore them or get them active again.... I shared this on Microsoft's
forum, but got no replies.... Help, please! Thanks.



Posted as a reply to:

Re: Lost information after upgrade from Outlook 2003 to 2007



No they have not. They're still in the old PST. Installing Outlook 2007
creates a new mail profile and a new default PST.


PSTs are, by default, created in a hidden folder. On Windows XP, they are
in
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook and on
WIndows Vista they are in %LocalAppData%\Microsoft\Outlook. Open Windows
Explorer and enter whichever of those paths are appropriate to your
operating system into the Address field. Click the Go button or press
Enter. Explorer will open the folder.


If you were using an IMAP account in Outlook 2003, unless you moved
messages
from the server to a local folder set, it is all stll on the server.
That's
the point of using IMAP. What you say about the non-mail items, like
Calendar, and Contacts, however, is true - it is in your local PST.
--
Brian Tillman [MVP-Outlook]

EggHeadCafe - Software Developer Portal of Choice
WCF Workflow Services Using External Data Exchange
http://www.eggheadcafe.com/tutorial...a-6dafb17b6d74/wcf-workflow-services-usi.aspx

Previous Posts In This Thread:

Lost information after upgrade from Outlook 2003 to 2007
I recently upgraded from outlook 2003 to outlook 2007. None of my
information
carried through the upgrade, so I lost all emails and contacts. My emails
were on an IMAP server, so i was able to connect to that once more, but
the
contacts have disappeared.

I have tried doing a search for the old PST files that would have been
associated with 2003, but no PST files whatsoever were found.

Any suggestions?

Also, I would like to restore the email from 2003 rather then keep this
new
IMAP'd profile

Re: Lost information after upgrade from Outlook 2003 to 2007


No they haven't. They're still in the old PST. Installing Outlook 2007
creates a new mail profile and a new default PST.


PSTs are, by default, created in a hidden folder. On Windows XP, they're
in
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook and on
WIndows Vista they're in %LocalAppData%\Microsoft\Outlook. Open Windows
Explorer and enter whichever of those paths are appropriate to your
operating system into the Address field. Click the Go button or press
Enter. Explorer will open the folder.


If you were using an IMAP account in Outlook 2003, unless you moved
messages
from the server to a local folder set, it's all stll on the server.
That's
the point of using IMAP. What you say about the non-mail items, like
Calendar, and Contacts, however, is true - it's in your local PST.
--
Brian Tillman [MVP-Outlook]

Lost account data when upgrading from Outlook 2003 to 2007.... HELP!
I upgraded from 2003 to 2007 and now cannot find any of my accounts. I
still have contacts, but not accounts. I found the files Mr. Tillman
mentioned in this thread (%UserProfile%\Local Settings\Application
Data\Microsoft\Outlook), but now that I have found them, have no idea how
to restore them or get them active again.... I shared this on Microsoft's
forum, but got no replies.... Help, please! Thanks.



Posted as a reply to:

Re: Lost information after upgrade from Outlook 2003 to 2007



No they have not. They're still in the old PST. Installing Outlook 2007
creates a new mail profile and a new default PST.


PSTs are, by default, created in a hidden folder. On Windows XP, they are
in
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook and on
WIndows Vista they are in %LocalAppData%\Microsoft\Outlook. Open Windows
Explorer and enter whichever of those paths are appropriate to your
operating system into the Address field. Click the Go button or press
Enter. Explorer will open the folder.


If you were using an IMAP account in Outlook 2003, unless you moved
messages
from the server to a local folder set, it is all stll on the server.
That's
the point of using IMAP. What you say about the non-mail items, like
Calendar, and Contacts, however, is true - it is in your local PST.
--
Brian Tillman [MVP-Outlook]

EggHeadCafe - Software Developer Portal of Choice
WCF Workflow Services Using External Data Exchange
http://www.eggheadcafe.com/tutorial...a-6dafb17b6d74/wcf-workflow-services-usi.aspx


Submitted via EggHeadCafe - Software Developer Portal of Choice
WinINetHTTPSend: World's Smallest HTTP Component!
http://www.eggheadcafe.com/tutorial...a6d8-f66b277ca1f5/wininethttpsend-worlds.aspx
Click to expand...
 
Upgrading an installation never loses data. Sometimes it will create a new
Outlook profile with a new empty data file, but your old data file is right
where it always was. If you don't know, just search for it. Make sure you
enable the display of hidden files and search for *.pst. Once you find it,
open it in Outlook with File > Open > Outlook Data File.
For future reference, you never update software like Outlook without first
backing up your data file.
--
Russ Valentine
Hi,

I am just installed Office 2007 Pro onto my co-worker's computer. We lost
all the contacts, and all the old emails. I don't know how to retrieve
them, and she is quite upset. Can anyone help?

I read some of the other answers and I don't know what a pst file is. We
are a tiny office with just 3 people and we do not have an IT person. I
installed the software not realizing this would happen. Hopefully someone
can help and she doesn't have to stay mad at me for long.

Thank you



Armando A. wrote:

Lost account data when upgrading from Outlook 2003 to 2007.... HELP!
16-Sep-09

I upgraded from 2003 to 2007 and now cannot find any of my accounts. I
still have contacts, but not accounts. I found the files Mr. Tillman
mentioned in this thread (%UserProfile%\Local Settings\Application
Data\Microsoft\Outlook), but now that I have found them, have no idea how
to restore them or get them active again.... I shared this on Microsoft's
forum, but got no replies.... Help, please! Thanks.



Posted as a reply to:

Re: Lost information after upgrade from Outlook 2003 to 2007



No they have not. They're still in the old PST. Installing Outlook 2007
creates a new mail profile and a new default PST.


PSTs are, by default, created in a hidden folder. On Windows XP, they are
in
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook and on
WIndows Vista they are in %LocalAppData%\Microsoft\Outlook. Open Windows
Explorer and enter whichever of those paths are appropriate to your
operating system into the Address field. Click the Go button or press
Enter. Explorer will open the folder.


If you were using an IMAP account in Outlook 2003, unless you moved
messages
from the server to a local folder set, it is all stll on the server.
That's
the point of using IMAP. What you say about the non-mail items, like
Calendar, and Contacts, however, is true - it is in your local PST.
--
Brian Tillman [MVP-Outlook]

EggHeadCafe - Software Developer Portal of Choice
WCF Workflow Services Using External Data Exchange
http://www.eggheadcafe.com/tutorial...a-6dafb17b6d74/wcf-workflow-services-usi.aspx

Previous Posts In This Thread:

Lost information after upgrade from Outlook 2003 to 2007
I recently upgraded from outlook 2003 to outlook 2007. None of my
information
carried through the upgrade, so I lost all emails and contacts. My emails
were on an IMAP server, so i was able to connect to that once more, but
the
contacts have disappeared.

I have tried doing a search for the old PST files that would have been
associated with 2003, but no PST files whatsoever were found.

Any suggestions?

Also, I would like to restore the email from 2003 rather then keep this
new
IMAP'd profile

Re: Lost information after upgrade from Outlook 2003 to 2007


No they haven't. They're still in the old PST. Installing Outlook 2007
creates a new mail profile and a new default PST.


PSTs are, by default, created in a hidden folder. On Windows XP, they're
in
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook and on
WIndows Vista they're in %LocalAppData%\Microsoft\Outlook. Open Windows
Explorer and enter whichever of those paths are appropriate to your
operating system into the Address field. Click the Go button or press
Enter. Explorer will open the folder.


If you were using an IMAP account in Outlook 2003, unless you moved
messages
from the server to a local folder set, it's all stll on the server.
That's
the point of using IMAP. What you say about the non-mail items, like
Calendar, and Contacts, however, is true - it's in your local PST.
--
Brian Tillman [MVP-Outlook]

Lost account data when upgrading from Outlook 2003 to 2007.... HELP!
I upgraded from 2003 to 2007 and now cannot find any of my accounts. I
still have contacts, but not accounts. I found the files Mr. Tillman
mentioned in this thread (%UserProfile%\Local Settings\Application
Data\Microsoft\Outlook), but now that I have found them, have no idea how
to restore them or get them active again.... I shared this on Microsoft's
forum, but got no replies.... Help, please! Thanks.



Posted as a reply to:

Re: Lost information after upgrade from Outlook 2003 to 2007



No they have not. They're still in the old PST. Installing Outlook 2007
creates a new mail profile and a new default PST.


PSTs are, by default, created in a hidden folder. On Windows XP, they are
in
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook and on
WIndows Vista they are in %LocalAppData%\Microsoft\Outlook. Open Windows
Explorer and enter whichever of those paths are appropriate to your
operating system into the Address field. Click the Go button or press
Enter. Explorer will open the folder.


If you were using an IMAP account in Outlook 2003, unless you moved
messages
from the server to a local folder set, it is all stll on the server.
That's
the point of using IMAP. What you say about the non-mail items, like
Calendar, and Contacts, however, is true - it is in your local PST.
--
Brian Tillman [MVP-Outlook]

EggHeadCafe - Software Developer Portal of Choice
WCF Workflow Services Using External Data Exchange
http://www.eggheadcafe.com/tutorial...a-6dafb17b6d74/wcf-workflow-services-usi.aspx


Submitted via EggHeadCafe - Software Developer Portal of Choice
WinINetHTTPSend: World's Smallest HTTP Component!
http://www.eggheadcafe.com/tutorial...a6d8-f66b277ca1f5/wininethttpsend-worlds.aspx
Click to expand...
 
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