Lost HP Drivers

  • Thread starter Thread starter pgonza02
  • Start date Start date
P

pgonza02

Hi,
I had to remove my printer from my laptop and when I tried to reinstall it
Windows cannot find the driver. I tried adding it manually and HP does not
even show up as a manufacturer.
I tried contacting HP and they just said that the driver should be built
into Vista and they don't have one they can provide.
My printer is an HP Deskjet 5650 and my laptop is running Vista Business
32-bit SP1.

Any idea?
TIA
 
Make sure the printer is _not_ connected to the computer. If it is, unplug
it and shut the computer down. Restart. After the desktop appears, Navigate
to Control Panel Printers. Add a printer. Local printer. Use an
existing port. File. After the install is complete, plug the printer in.
It should be detected and installed. It should be set as the default.

Let us know.
 
pgonza02 said:
Hi,
I had to remove my printer from my laptop and when I tried to reinstall it
Windows cannot find the driver. I tried adding it manually and HP does not
even show up as a manufacturer.
I tried contacting HP and they just said that the driver should be built
into Vista and they don't have one they can provide.
My printer is an HP Deskjet 5650 and my laptop is running Vista Business
32-bit SP1.

Any idea?
TIA
Click to expand...
 
That's the first thing I tried...no luck, Windows does not recognize the
device. That's the same answer HP gave me
When trying the manual process HP does not show up as a manufacturer.

TIA.
 
Have you updated to Vista SP1? There was a fix in SP1 in the core setup
files that blocked plug and play from locating the any inbox drivers.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.
 
I finally fixed the problem.
After some thinking, I realized that my desktop had the printer configured
fine so I shared it and connected to it from the laptop. This forced the
drivers to be copied down to the laptop.
After that, I was able to connect the printer directly to the laptop (or
through my NAS) and the HP printer drivers were available once again.

I should email HP and let them know so they can think a little themselves.

Thanks for the ideas from the group.
 
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