lost Help and Support Center link

  • Thread starter Thread starter scott cassell
  • Start date Start date
S

scott cassell

I upgraded from ME to XP Home, I had no Help and Support
Center with ME. I thought that upgrading to XP Home would
solve this issue. I still don't have this program. When I
click on the taskbar to connect to the program I can't
pull up the program. I'm wondering if I should uninstall
XP and reinstall this System again. If anyone has some
suggestions, PLEASE !
scott
 
Repairs Windows XP's Help and Support
http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm

[Courtesy of Doug Knox, MS-MVP]

If the above repair does not work:

Go to Start > Run and type in: helpctr -regserver
and hit enter.

To reinstall Help and Support:

Go to C:\Windows\inf\pchealth.inf.
Right-click and choose install. Have your XP CD available.

Note: The folder is hidden by default. Go to Start > Run and type in:
control folders. View: Show hidden files and folders and uncheck
"Hide extensions for known file types".


--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-------------------------------------------------------------------------------------------


| I upgraded from ME to XP Home, I had no Help and Support
| Center with ME. I thought that upgrading to XP Home would
| solve this issue. I still don't have this program. When I
| click on the taskbar to connect to the program I can't
| pull up the program. I'm wondering if I should uninstall
| XP and reinstall this System again. If anyone has some
| suggestions, PLEASE !
| scott
 
Carey said:
Repairs Windows XP's Help and Support
http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm

[Courtesy of Doug Knox, MS-MVP]

If the above repair does not work:

Go to Start > Run and type in: helpctr -regserver
and hit enter.

To reinstall Help and Support:

Go to C:\Windows\inf\pchealth.inf.
Right-click and choose install. Have your XP CD available.

Note: The folder is hidden by default. Go to Start > Run and type in:
control folders. View: Show hidden files and folders and uncheck
"Hide extensions for known file types".
Click to expand...
Carey,
I have a somewhat similar problem only when I click Index on the Help and
Support menu I get the following:
"cannot find F:\\Windows\\PCHealth\\HelpCtr\\Indices\\Merged.hhk"
F: is my CD-ROM. I installed XP from there. I ran all of your above
suggested remedies and none worked. Do you have any other ideas for a fix
short of a complete re-install of XP?
TIA,
Ken
 
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