Lost email during "Move to Folder"

  • Thread starter Thread starter George
  • Start date Start date
G

George

In Outlook 2003 BCM, I right clicked an email dated 1/7/05, and then clicked
the "Move to Folder" option.

Then I selected the folder "Business History" under Business Contact
Manager. (You can't select "Business Contacts", it says ...does not
support...)

I picked the Business Contact to put it in...and thought it would just save
the email under this contact name.

But it just saved the 'subject line', same as if you use Add > Business
Note. So, since it was a "move to", the email body seems to be gone.

Is there any way to get it back? It's not in "deleted" because I didn't
delete it. Rather, all but the subject seems to have been truncated.

Thanks for any ideas, or if there's an MS person, reporting it as a sort of
bug in BCM.
 
Nope, that's not how it works at all. You've lost it.

You should never move items into the Business History folder. Let BCM manage
that folder.
 
Thanks Sue,

I wondered...suppose I get the backup tape and find the outlook.pst file and
"restore" it to my C: drive...under a different name of course (maybe
outlooktemp.pst), so it doesn't write over my current outlook.pst.

Is it possible to put outlooktemp.pst in the same folder as outlook.pst,
then start Outlook and do...

File > Open > Outllook Data File > [outlooktemp.pst]

then maybe find this 1/7/05 email and send it to myself, then close out of
temp and open the regular outlook.pst and retrieve it?

If so, would this mess up the way Outlook always starts up in my outlook.pst
file by default... Do I need to delete outlooktemp.pst, will it start
asking which database I want to open each time if there are more than one?

Thanks again for reply and any suggestions on this possible workaround.
 
Certainly. That would work fine. When you're finished working with
Outlooktemp.pst, just go to the Folder List, right-click its root folder and
choose CLose.
 
Thanks, Sue

-I did try right clicking on Personal Folders but "Close Personal Folders"
but it's greyed out...would that be because I haven't yet added the
outlooktemp.pst file and all I have in the outlook directory is plain
outlook.pst?

-On a related thing, I just posted "How set up multiple users?" and wondered
if this, too is about creating outlook files for each, like...
outlookuser1.pst, outlookuser2.pst, etc.

Thanks again,
George
 
-I did try right clicking on Personal Folders but "Close Personal Folders"
but it's greyed out...would that be because I haven't yet added the
outlooktemp.pst file and all I have in the outlook directory is plain
outlook.pst?
Click to expand...

Of course. You have to right-click on the folder store that you actually
want to close.
 
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