N
Nick Cellino
To solve a CD-ROM problem, Microsoft E-mail Tech Support instructed me to
repair my XP installation by booting from the XP CD-ROM. After the
installation completed, the problem I was trying to solve still existed and
I had an additional problem which didn't exist before...My DSL and dial-up
connections are gone and I can't reestablish them because, in the New
Connection Wizard, the first 2 choices are grayed out and can't be selected.
These choices are:
Connect using a dial-up modem
(and) Connect using a broadband connection that requires a username and
password
These are the 2 choices I need. Unfortunately, I've been unable to secure a
response from Microsoft about this situation for the last 36 hours so I'm
not sure how to get my connections back. Can anyone help?
repair my XP installation by booting from the XP CD-ROM. After the
installation completed, the problem I was trying to solve still existed and
I had an additional problem which didn't exist before...My DSL and dial-up
connections are gone and I can't reestablish them because, in the New
Connection Wizard, the first 2 choices are grayed out and can't be selected.
These choices are:
Connect using a dial-up modem
(and) Connect using a broadband connection that requires a username and
password
These are the 2 choices I need. Unfortunately, I've been unable to secure a
response from Microsoft about this situation for the last 36 hours so I'm
not sure how to get my connections back. Can anyone help?