Lost Data while running XP System Restore Tool!

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Was having problems, so, like a good little XP user, I ran the System Restore
tool...confident in the knowledge that it doesn't affect data and is totally
"reversible." Well, much to my chagrin, I lost all of my Works word
processing documents! The file they were in just disappeared!

Calling all computer experts...any ideas? I've run the restore tool
numerous times specifying earlier dates. I've done every search that I know
how to do! You all are my last hope before I break out the recovery disc...
 
Hi

SR doesn't monitor data files, so I can't see how SR would have any effect
on your Works files.
 
Hi, Will,

That was my understanding, too. However, when I went to look into My
Documents folder (after doing an SR) the file I labled "WPS" was gone! All
it contained was Works word processing documents (.wps).
 
System Restore doesn't touch user documents. Something else caused your
problem.

The first step is to check for viruses.

Ted Zieglar
 
Thanks for the input, Rocky. I'm not sure it was a virus problem, though.
I've done a complete Norton scan, checked on the sasser, my doom, and blaster
worms...no go. I guess it's back to square one.
 
Hi

Try a search from a command prompt to see if the files are anywhere:

cd\
dir *.wps /a/s
 
Hi

Do you know which program created that folder? If it has anything to do
with Norton/Symantec - I don't use their products. However you can try
accessing that folder either via Windows Explorer or a command prompt and
copy the files to another folder. Probably easier using Windows Explorer.
 
Will,

Don't know how to thank you! Was able to copy the file to my C drive by
using the command prompt! I retrieved some very valuable documents thanks to
you...you're the best!

Joe
 
Will Denny said:
Hi

Try a search from a command prompt to see if the files are anywhere:

cd\
dir *.wps /a/s

--

Will Denny
MVP - Windows Shell/User
Please reply to the News Groups
 
Will Denny said:
Hi

Do you know which program created that folder? If it has anything to do
with Norton/Symantec - I don't use their products. However you can try
accessing that folder either via Windows Explorer or a command prompt and
copy the files to another folder. Probably easier using Windows Explorer.

--

Will Denny
MVP - Windows Shell/User
Please reply to the News Groups
 
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