Lost contacts

  • Thread starter Thread starter Andrew Chalk
  • Start date Start date
A

Andrew Chalk

I just installed Outlook 2003 on a new machine and chnaged the data store
from the default to a saved Personal Folders file from an old machine with
O2003. The messages, calendar, and contacts are all there but when I create
mail none of the contacts appear in the available list of names. In fact,
the list of names is empty. Presumably I have to tell Outlook to use my
Contacts folder when sending e-mail. How do I do this?

Many thanks.
 
This is a common occurrence when moving things around -- the association
between the Contacts folder and the Outlook Address Book gets broken. To fix
it, go to Tools | E-mail accounts, select "View or change existing
directories or address books", and click Next. If you don't see the OAB in
the Directories and Address Books list, click the Back button, then select
"Add a new directory or address book", then "Additional Address Books", and
add the OAB. Then keep clicking Back until you get back to the first dialog
box, and go back to the Directories and Address Books list as you did earlier.

Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an E-mail
address book" box. Make sure you restart Outlook after making these changes.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
i cannot see the address in the contacts folder in the left panel. have got
outlook express version 6 in windows XP.

Also the option of - "go to Tools | E-mail accounts, select "View or change
existing directories or address books", and click Next" is not available.

Kindly help.

Nirmala
 
Nirmala said:
i cannot see the address in the contacts folder in the left panel.
have got outlook express version 6 in windows XP.
Click to expand...

Ask in an Outlook Express newsgroup like
microsoft.public.outlookexpress.general
 
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