Lost Contacts in Outlook 2002

  • Thread starter Thread starter Paul O. Morris
  • Start date Start date
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Paul O. Morris

Here's the scenario:

1.Previous version of Outlook used just for Calendar and Contacts
2.Outlook upgraded to 2002.
3.Opened the original Outlook.pst file and noticed that Contacts folder was
completely empty after upgrade
3.Calendar came over with no issues. Calendar folder contained items from
previous version of Outlook
4.Noticed that Contact info was all in the Deleted Items folder. (Not sure
why.) This seemed a result of the upgrade process.
5.Started to move the deleted contacts to the Contacts folder, but canceled
the process because I felt more comfortable copying the items, in case
something went wrong with the moving process.
6.Thinking that some contact items would be now be the contacts folder and
the rest still in the Deleted Items folder, I clicked on the Deleted Items
folder to start the coyping process to the Contacts folder
7.No items appeared in the Deleted Items folder; no items appeared in the
Contacts folder.
8.All Contact items appear to be lost

Not sure why the upgrade process moved the Contact items into the Deleted
Items folder, or why when I cancelled the move process from the Deleted
Items folder to the Contacts folder...that all contact data dissappeared
from both locations.

The archive.pst contained no current data, so I couldn't use that to restore
the contacts. I think this data is completely lostl, but is there a way a
way to recover this?

Help!!!!!
 
Try running the Inbox Repair Tool against your .PST file to see if it finds
any errors. Search your drive for a file called scanpst.exe and run it.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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I'll definately try your suggestions, but more to the point of the
question...why do you think this happened? What is it in the upgrade
process that emptied the Contacts folder and placed those items in the
Deleted Items folder? Also, why when cancelling the move from the Deleted
Items folder to the Contacts folder did all contacts in the Deleted Items
folder dissappear?
 
I really have no idea -- most of the time, the upgrade process goes smoothly
and the .PST file is unaffected. After installing Outlook 2002, what are
the exact steps you used to open your old .PST file?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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