lost contact folders and messages when adding a profile

  • Thread starter Thread starter Rebecca Jones
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Rebecca Jones

I am using MS Office Pro xp on a computer using the ME
operating system. I have been trying to send a newsletter
for a non-profit organization using Outlook. I tried to
set up a second email account uniquely for the non-profit,
and had about 1500 address cards in a special contact
folder. However, all my emails are being sent and
received twice, once through my non-profit email account
and once from my personal account - same server. Not
wanting to bother people with a double mailing, I thought
it best to set up a profile using the control panel and
going through the mailbox settings, hoping this would
solve my problem. However, when I set up a new profile,
Outlook opened with a big blank - none of my old messages,
no more addresses or specially built contact folders. I
have searched for .pst files (my files are not hidden) and
found only older ones. Surely all the information has not
been lost! I have spent about a month getting all the
names and categories right, for the big day - sending out
a clean email! How can I find and restore my old files?
I'm afraid to shut down my system for fear I will lose
something, but it may be too late, because I tried system
restore, though it hasn't been working in about a year,
and told me that no changes were made to my system.

Thanks for any help.
Rebecca Jones
 
It is very unlikely that your PST file is lost. Even uninstalling Outlook
won't touch a PST file.
How are you searching? Can't you just open the first profile and look at the
properties of this PST file to see where it is?
 
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